Business Analysis Associate Director, Portfolio Governance and Reporting

Wolters Kluwer, CT business, enables organizations to ensure adherence with ever-changing regulatory obligations, manage risk, increase efficiency, and produce better business outcomes. As the, Business Analysis Associate Director, Portfolio Governance and Reporting, you are responsible for establishing and managing the governance, reporting and operational frameworks that enable the execution of the organization’s strategic and technology initiatives. This role oversees portfolio-level processes, tools, and performance metrics to ensure alignment with business objectives, transparency of delivery, and continuous improvement across programs and projects; and supports the coordination of cross-platform/cross-functional delivery of strategic initiatives and enhancements needed to support the business. The ideal candidate combines strong portfolio management discipline with operational excellence, data-driven decision making, and a collaborative approach to working with both business and technology stakeholders. In this role, you will report to the Director, Project and Program Management and work a hybrid schedule (2 days in office, 3 days at home) from one of our local offices. ESSENTIAL DUTIES AND RESPONSBILITIES: Portfolio Governance & Oversight Manage the governance framework for the CT operations and technology project portfolio, ensuring consistency, transparency, and alignment with strategic priorities. Partner with business and technology leaders to define portfolio priorities, funding allocations, and investment decisions. Support the creation of materials and analysis for portfolio reviews and steering committee meetings, providing insight into status, risks, dependencies and benefits realization. Partner with the AD of Operational Improvement to govern and manage the Operational Improvement roadmap ensuring initiatives are sequenced and implemented to provide maximum business benefit and impact Communication, Reporting & Performance Management Enhance and maintain a comprehensive portfolio reporting model (dashboards, scorecards, executive summaries) to provide clear visibility into performance, risk, and value delivery. Develop KPIs and metrics that track delivery health, resource utilization, and financial performance across the portfolio by working collaboratively with the PMO, Technology and Finance Leadership. Partner with the PMO’s and Finance Team to create and maintain mechanism for business case review and management as part of the prioritization process and business value realization following the successful completion of projects. Drive the creation of Quarterly communications highlighting Project Portfolio accomplishments, wins, successes and results achieved Process & Standards Establish and maintain standardized portfolio governance and management processes, templates and best practices across operations and technology projects and programs. Continuously refine portfolio governance and management practices to drive transparency, predictability, efficiency and agility. Support change management and adoption of portfolio processes and tools across the organization. Partner with the PMO’s and Finance Team to develop and manage a resource capacity management framework to provide visibility into resource capacity and utilization. Partner with the PMOs, Business Enablement and Technology leads to facilitate Cross-Functional Delivery workshops, PI Planning across cross-functional development teams to support Portfolio and Project delivery. Lead cross-functional working groups of Business Enablement and Technology Leads to continue refining and improving cross-functional delivery, roles and responsibilities and required deliverables throughout the lifecycle. Tools & Technology Enablement Own and administer portfolio management tools (e.g. Smartsheet, Clarity, JIRA, Power BI, or other platforms) to ensure accurate data capture, reporting and ease of use for project teams and stakeholders at all levels. Partner with Technology and PMO leadership to optimize tooling for demand intake, prioritization, and resource management. Champion automation and integration opportunities to streamline portfolio operations. Leadership & Collaboration Serve as a trusted advisor to senior leaders, providing transparency and actionable insights. Coach and mentor project and program managers, product managers and technology leads on portfolio standards, reporting, and best practices. Foster a culture of accountability, transparency, and continuous improvement across teams. QUALIFICATIONS: Education: Minimum Bachelor’s degree, or equivalent. Bachelor’s or Master’s degree in Business Administration, Technology, or a related field preferred Experience: 7 years of experience in portfolio, program, or project management. Prefer experience within complex large corporate operations or technology environments. Proven experience implementing or managing portfolio governance and reporting frameworks. Strong analytical and data visualization skills (e.g. Excel, Power BI, Tableau). Experience implementing and administering PPM tools (e.g. Clarity, Smartsheet, Jira, ServiceNow, Planview) from inception through end-user training and adoption. Exceptional communication and stakeholder management skills, with the ability to influence across organizational levels. PMP, PgMP, PfMP, or similar certification preferred. SAFe certification a plus. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $153,200 - $216,850 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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