Senior Sales Operations Analyst (Legal/Compliance) – Hybrid (CT/ET) R0052590

Senior Sales Operations Analyst (Legal/Compliance) – Hybrid (CT/ET) R0052590 | FCC | HQ SCOE – CS/C T Corporation System Summary The Senior Sales Operations Analyst supports and manages operational and administrative workflows and reporting for New Partnerships and Partnership Management (Sales). This position involves executing and optimizing key operational strategies and objectives as determined by the Director of Sales Operations and the VP Partnerships stakeholders respectively. From an operations perspective, this position requires extensive cross functional collaboration and subject matter expertise of departmental tools, processes, best practices and knowledge. This role involves developing and producing timely and accurate operational and financial reporting and dashboards. Importantly, a key responsibility is the administration and ongoing configuration (as required by the business) of the Sales section of the business unit CRMs (Salesforce). The Senior Sales Operations Analyst will also serve as the primary liaison between Sales and Legal, Finance, Marketing, and Enablement Business Partners. About US: https://www.wolterskluwer.com/en/about-us/organization/financial-and-corporate-compliance Hybrid: Eight days a month we come together in the closest Central & Eastern Time Zone offices within 50 miles to experience the value of connecting with colleagues. You will report to the Director, Sales Operations • FCC | HQ SCOE - CT, and work under the leadership of the Vice President, Sales Operations • FCC | HQ FCOE. This role is a part of FCC | HQ SCOE – CS / C T Corporation System .| Please view the site office location directory for potential office preferences nationwide. http://bit.ly/Find_A_WK_Office | #LI-Hybrid Must be legally authorized to work in the United States without employer sponsorship, now or in the future. Required Job Qualifications (minimum 3 years): Serving as a Sales Operations Analyst within medium to large enterprise organizations developing and implementing operational procedures in a complex matrix environment. Professional experience in a software development and services environment. Salesforce: Develop and maintain KPI and Sales productivity and pipeline dashboards and reporting for Sales. Education: Bachelor’s degree required | MBA preferred Preferred Job Qualifications (minimum 3 years): A Minimum of 5 years of Legal/Compliance industry experience preferred. Advanced in Tableau, Power BI, Microsoft Office (especially Excel and PowerPoint), MS Project and SharePoint proficiency. Must be reliable and deadline oriented. Data analysis skills sufficient to recognize data anomalies, problems and correct or recommend corrective action. Strong interpersonal and communication skills. Ability to work independently and as part of a team sufficient to accomplish Sales Operations objectives. Must be detail oriented and a critical thinker and able to work without direct supervision. Creative problem solving skills. A passion for success of the overall enterprise. Essential Duties and responsibilities Operational: Assist with account/territory transfers and quota adjustments Runs territory optimization and deployment analytics and provides necessary input for annual territory/quota review Document and communicate new processes to the sales organization Helps identify specific targets within market sub-segments; prioritizes targeted opportunities for sellers Works with Marketing to define Lead Maturation process; act as proprietor of the process Identifies ways to automate and/or streamline manual processes; partners with other internal teams to optimize cross-functional workflows Creation and maintenance of all Sales documentation relating to Partnerships. Collaborate with Finance Business Partner for pricing worksheets, opportunity to order administration and deal financial modeling as related to recognized revenue timing and margin impact. General Sales Support as needed Perform other duties as assigned by sales operations management CRM: Administer and implement sales automation policies and procedures for ensuring the security and integrity of the company's Salesforce.com data Responsible for managing the sales process and change management process within Salesforce.com, as well as rebuilding new processes & applications as needed, database management and cleanup, uploads & exports, and support sales teams Identify and implement new Salesforce.com functionality in conjunction with the SFDC Admin (both within the product and by integrating 3rd Party Applications) driving process efficiencies and new functionality Provides training and support for users on the operational functions of Salesforce.com On-board and training new employees on SalesForce.com and other sales processes Manage and coordinate with the SFDC Admin all data loads to SFDC ensuring the accuracy and timeliness Reporting: Facilitate the delivery of ad hoc reporting for sales management Assist sales management in the creation and modification of Tableau sales reports, custom SF Analytics or Power BI dashboards, and campaigns to meet business needs Conducts analysis to understand health of CT Sales pipeline Create pipeline reports and enforces rules of standardization to ensure for an accurate sales funnel Other duties may apply as needed and required. Additional Information (Benefits Start on Day 1): Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available: 🔗 https://www.mywolterskluwerbenefits.com/index.html   Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.      · Ranked by Forbes Magazine as among America’s Best Large Employers for 2022 - #84.   · Wolters Kluwer secures 2nd place in Newsweek's Most Trustworthy Companies List 2023   · WK #1 for gender equality in the workplace in the Netherlands & #47 worldwide for 2023.      Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: Target salary range CA, CT, CO, DC, HI, IL, MA, MD, MN, NY, RI, WA: $95,560 - $133,750 If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

Salary : $6 - $6