What are the responsibilities and job description for the Memorial Sales Consultant position at C R Pharmacy Service Inc?
Memorials by Michel, a division of Midwest Memorials, has an immediate opportunity for an experienced and self-motivated Memorial Sales Consultant. This position is based at our Solon location.
In this role, you will ensure the highest levels of customer satisfaction by working closely with families to understand their needs, answer questions, and assist in designing memorial monuments.
Memorials by Michel has helped Iowa families create lasting tributes for generations. We understand that selecting a memorial is a deeply personal decision, and we are committed to making the process as easy, meaningful, and convenient as possible. Through exceptional craftsmanship and compassionate service, we create enduring granite memorials that honor life, family, and faith.
At Memorials by Michel, you’re not just an employee, you’re an owner! As an employee-owned company, your success directly contributes to ours. We foster a culture of accountability, collaboration, and innovation, with an engaging and efficient work environment. Join a team where everyone has a stake in the company's growth!
Duties will include, but are not limited to:
- Sell monuments and related products and services to potential and current customers
- Provide the highest level of service by effectively responding to customers both during and after the sales process
- Design monuments in industry specific software program
- Arrange payment terms in accordance with established company guidelines
- Coordinate with local funeral directors and cemetery staff to manage customer orders
- Stay informed about available products and communicates options to customers
- Record sales orders in the electronic order entry/enterprise resource planning (ERP) system
Role requirements:
- Associate’s degree in Sales, Marketing, Business Administration, or a related field
- Minimum of two years of proven sales experience
- Excellent customer service, interpersonal, and verbal/written communication skills
- Compassionate demeanor with the ability to maintain composure during stressful situations
- Demonstrate initiative, attention to detail, and accountability
- Confidence and professionalism when interacting with customers by phone or in person
- Strong computer skills, including Microsoft Office Suite and internet proficiency
- Experience with ERP software (NetSuite experience preferred)
Additional requirements:
Post offer, pre-employment background checks and reference checks are required.
Midwest Memorials, a Rayser Holdings company, offers competitive pay and comprehensive benefits and is an Equal Opportunity Employer.
Learn more about us at www.memorialsbymichel.com and www.rayserholdings.com