What are the responsibilities and job description for the Technical Account Manager position at C & M Machine Products, Inc.?
Make an Impact Where It Matters
At C&M Precision Tech, we don’t just manufacture precision parts—we build lasting partnerships. We’re looking for a Technical Account Manager who thrives on ownership, communication, and execution. If you’re someone who can keep projects moving, customers informed, and opportunities advancing, this role puts you at the center of it all. Own the relationship. Drive the results.
What You’ll Do
You’ll be the go-to person for your Accounts —the one Customers trust and internal teams rely on.
🔑 Own the Relationship
- Be the primary contact for key customer accounts
- Build strong connections with engineering, procurement, and quality teams
- Lead conversations, provide updates, and solve problems before they escalate
📈 Drive Opportunities Forward
- Manage RFQs, quotes, and active opportunities
- Keep pipelines moving—no stalled projects on your watch
- Re-engage dormant accounts and uncover growth opportunities
💰 Support the Business Side
- Partner with engineering and operations to develop quotes
- Track and follow up to improve win rates
- Grow into pricing and estimating ownership over time
⚙️ Run the Program
- Manage projects from quote → production → delivery
- Coordinate across engineering, production, and quality
- Translate technical details into clear, customer-friendly updates
📦 Keep Orders on Track
- Process POs and manage order flow in ERP systems
- Align with production on priorities and delivery schedules
- Proactively communicate risks, delays, and changes
🔄 Lead Change & Problem-Solving
- Support new product launches and engineering changes
- Coordinate responses to quality issues and drive resolution
- Keep customers confident—even when challenges arise
🚫 What This Role Is NOT
- ❌ Cold-calling sales
- ❌ Commission-only pressure
- ❌ Purely administrative work
- ❌ A siloed estimating role
✅ What You Bring
Required:
- 3–7 years in account management, program management, or customer-facing roles (manufacturing preferred)
- Strong organization and ability to juggle multiple priorities
- Clear, confident communication skills
- Self-driven mindset —you keep things moving
Nice to Have:
- Experience in precision machining, aerospace, medical, or industrial manufacturing
- Familiarity with RFQs, technical drawings, or ERP/MRP systems
- Exposure to quoting, estimating, or cost analysis
🌟 Why Join C&M Precision?
- Work in a high-impact, relationship-driven role
- Be at the center of technical manufacturing and customer success
- Grow into greater commercial ownership and leadership
- Join a team that values accountability, communication, and execution
- Great pay, benefits and every other Friday off!!
👉 If you’re ready to own your accounts, drive results, and be the bridge between customers and production—apply today!
C&M Precision Tech is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.