What are the responsibilities and job description for the Associate position at C & J voluntary benefits?
Company Description C & J Voluntary Benefits is a full-service voluntary benefits provider specializing in solutions for insurance brokers. The company partners closely with brokers to design, implement, and manage customized voluntary benefit programs that complement core employee benefits. Services typically include product selection, plan design, enrollment support, and ongoing program administration. By focusing on broker needs, C & J Voluntary Benefits aims to simplify voluntary benefits management, improve employee engagement, and enhance the overall value of clients’ benefits offerings.
Role Description The Associate role at C & J Voluntary Benefits is a full-time, hybrid position based in the New York City Metropolitan Area, with flexibility for part-time work from home. On a day-to-day basis, the Associate supports broker partners and internal teams by coordinating voluntary benefits proposals, preparing client-facing materials, and assisting with plan implementation and renewals. Responsibilities include gathering and organizing data, maintaining accurate records in internal systems, tracking key deadlines, and helping respond to broker and client inquiries in a timely manner. The Associate may assist with analyzing benefits options, preparing presentations, and contributing to process improvements that streamline broker support. This role involves frequent collaboration with colleagues across operations, sales, and account management to ensure a high standard of service.
Qualifications
- Strong communication and client service skills, with the ability to explain information clearly and professionally to internal stakeholders and broker partners.
- Solid organizational and time management abilities, including managing multiple projects, tracking deadlines, and maintaining accurate documentation.
- Comfort with data entry and basic data analysis using spreadsheets and other office productivity tools (e.g., Excel, Word, presentation software).
- Ability to work effectively in a hybrid environment, collaborating in person in the New York City Metropolitan Area and independently from home.
- Attention to detail and problem-solving skills to identify issues, escalate appropriately, and support process improvements.
- Interest in insurance, employee benefits, or financial services; prior experience or internships in these areas are a plus.
- Bachelor’s degree in business, finance, communications, or a related field, or equivalent practical experience.
- Willingness to learn voluntary benefits concepts, carrier products, and broker workflows, with openness to ongoing training and development.