Key Account Manager - Produce

Robinson Fresh, a division of C.H. Robinson currently has an opportunity for a Key Account Manager (KAM) focused on a customer base of large grocery retailers. As a KAM you’ll be the trusted advisor and primary point of accountability for a portfolio of strategic accounts. Your mission: drive growth, maximize retention, and create demand by delivering innovative, tailored solutions that solve real business challenges. In this role, you’ll leverage C.H. Robinson’s industry-leading services, technology, and global network to uncover new opportunities within your portfolio, expand market share, and strengthen customer partnerships. You’ll lead with a consultative approach; using data, insights, and creativity to influence decisions and deliver value. From strategic negotiations to continuous improvement initiatives, you’ll collaborate across teams and geographies to ensure exceptional outcomes for your customers. If you thrive on building relationships, identifying growth opportunities, and closing complex deals, this is your chance to make an impact with a global leader in logistics. Responsibilities: Consultative Leadership & Insights Leverage Robinson Fresh tools, internal/external data, and market intelligence to deliver actionable business insights, pricing strategies, and growth opportunities for customers Conduct pre-, mid-, and post-season business reviews, communicating performance and driving share-of-wallet growth Maintain a strong presence in customer and competitor locations (online and physical) to deepen market understanding Business Development & Strategic Growth Build and expand relationships across customer supply chains, collaborating with internal SMEs to develop solutions and drive market share expansion Manage an active opportunity pipeline in CRM, applying strategic negotiation and sales strategies to secure complex pricing and service agreements Own account strategy, including RFPs, proposals, and awards, while proactively managing pricing strategies and leveraging digital solutions Customer Experience & Continuous Improvement Act as a customer advocate internally, ensuring alignment of resources and delivering exceptional service through SOPs, KPIs, and best practices Partner with operations, capacity, and sales teams to execute holistic account plans and identify automation opportunities Address customer feedback (including NPS) and lead continuous improvement initiatives to enhance satisfaction and retention Financial Accountability & Process Efficiency Monitor account health through financial, volume, and service performance reviews; implement cost avoidance and process improvements Ensure adherence to negotiated payment terms and AR processes, taking timely action on outstanding items Required Qualifications: High School diploma or GED Minimum 4 years of experience in sales and/or account management Ability to travel up to 10% Preferred Qualifications: Supply chain knowledge Fresh produce experience Bachelor’s degree from an accredited college or university Proficient in Microsoft Office Suite of Programs Demonstrates and drives a data driven approach Demonstrated influencing, negotiation, collaboration, communication and presentation skills Proven track record of delivering measurable financial results through sales or account management solutions Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $79,800.00 - $124,300.00 The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

Salary : $79,800 - $124,300