What are the responsibilities and job description for the Lead Retail Associate - Scottsdale Fashion Square, AZ position at BYLT Basics?
POSITION SUMMARY
The Lead Retail Associate will supervise the Store Associates in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service. You will be a product expert to educate, inform, and outfit the customer for any occasion. You will have a “BYLT for you” mindset and be a true ambassador of the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Guide and assist Retail Associates with daily operational tasks
- Assist customers with their shopping needs and transactions
- Tend to merchandising tasks via plan-o-gram
- Perform proper receiving and stocking procedures
- Count and reconcile cash register drawers
- Prepare deposits and order change from the bank
- Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule
- Maintain a safe, clean, and pleasing environment for customers and associates
- Design a monthly schedule and assign work to foster an efficient and effective workflow
- Establish and create a SOP guideline for daily retail operations
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