What are the responsibilities and job description for the EXPERIENCED Towing Operations Coordinator/ Dispatcher position at By Grace Towing, LLC?
EXPERIENCED TOWING DISPATCHER WANTED!!!
****ALL INQUIRIES ARE WELCOME HOWEVER YOU MUST HAVE WORKED AS A TOW TRUCK DISPATCHER, DISPLAY STRONG CLERICAL, TYPING, DATA ENTRY SKILLS. You must be able to come in with experience and do the job, this is a semi trainable position. This position is not like an ambulance dispatcher, and does not use a dispatching device, it is high phone volume, constant communication with drivers, navigating and coordinating routes with drivers to connect and transport cars and tow vehicles.
-JOB DESCRIPTION-
*Essential Functions*
Primary responsibility: tow dispatching: Process tow paperwork/invoices
Actions include
(Primary Job) *Process tow paperwork and maintain compliance with all requirements for the laws of towing and impoundment. Make sure drivers turn in their loads.
*Accounts Payable
*Take incoming calls for towing service, police impounds, and accidents.
*Coordinate and dispatch drivers to scene
*Take incoming calls for impound release questions that relate specifically to the laws relating to towing and impoundment
*Perform releases and cashier duties for impounded vehicles with potentially dishonest, demanding, and challenging customers.
*Administrative and clerical duties.
Abandoned vehicle auction management.
*Billing and collection of towing services.
*Cash and deposit management.
Additional Requirements:
§ Emergency call center or dispatch experience.
§ 2 years of comparable work experience
§ Keyboarding 50 words per minute.
§ Excellent computer skills.
§ Strong work ethic, self-motivated, and very organized.
§ Strong desire to help people and solve challenging problems.
§ Able to work under pressure
§ Knowledgeable in reading maps, understanding geographical areas
§ Reliable and punctual A MUST!
§ Basic spelling and mathematical skills (must know how to add and subtract efficiently)
§ Computer literate; Outlook, Word, Excel
§ Data Entry Skills
**This position is not remote work
Eligible Candidates May call Victor at 404-401-9393 (Cell)
Pay Frequency:
- Weekly
Schedule:
- Monday to Friday
- Day shift
- 10 hour shift
- 8 hour shift
Job Types: Full-time, Contract
Pay: $12.00 - $15.00 per hour
Expected hours: 40 – 50 per week
Education:
- High school or equivalent (Required)
Experience:
- tow truck dispatch: 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
Salary : $12 - $15