What are the responsibilities and job description for the Assistant Manager position at BWQOHT Inc?
Hard Truth Distilling Co. stands as Indiana's premier craft distillery destination. Nestled on a sprawling 325-acre wooded campus, our facilities boast the renowned Hard Truth distillery and rackhouse, an expansive restaurant, a state-of-the-art tours and tastings center, and a sprawling terraced outdoor recreational area.
Our guests are treated to a year-round array of experiences, including guided walking and ATV tours that explore our lush surroundings, tranquil strolls by the picturesque pond, and hearty, locally-inspired meals. But that's just the beginning. We take pride in offering an outstanding selection of craft beer and spirits that are sure to delight your palate.
For those seeking entertainment, we provide live music performances, special events, and festivals that bring the campus to life. Our outdoor stage and yard games create the perfect backdrop for unforgettable moments. At Hard Truth Distilling Co., we invite you to savor the journey and celebrate the spirit of craftmanship in all its forms."
Currently, we are seeking to fill a much needed Assistant Manager in our Tours & Tastings Department.
Responsibilities
- Create a “People First” culture in your store location.
- Assist in developing a culture of world class customer service.
- Lead with a people- focused mentality. Regularly coach, provide feedback, establish goals, celebrate achievements, while creating a culture of training and accountability.
- Utilize and implement professional development plans to further our restaurant team’s career progress and potential advancement.
- Partner with your Manager on strategic planning and retention. Set goals for staffing for various volumes, seasons, and growth.
- Partner with the training team to assess, develop, and implement training processes.
- Partner with Human Resources on retention, competitive compensation, and any administrative processes.
- Assist in training and completing Standard Operating Procedures. Partner with human resources, accounting, and all above store teams. Assure that there is a world class operation: money handling, menu implementation, sanitation, inventory, etc.
- Assist in driving sales at your location’s store. Partner with your General Manager, events team, and marketing on strategic plans to increase sales. Assure the execution and implementation of these plans.
- Coordinate the headquarters team on new menu roll outs, sales, merchandise, etc. Assist in creating a culture of sales-minded excitement. Assure the team is aligned to changes, details are communicated, and a presentation to the staff is implemented.
- Other duties when required.
Benefits:
- Medical, vision, and dental insurance.
- Critical Illness, Life, and Disability Insurance.
- 401K
- 2 Weeks of paid time off
- Work life balance
- Paid Holidays
- Closed Thanksgiving and Christmas
- Discounts on meals and merchandise.
- Cell phone stipend.
- Potential for upward mobility and growth, as we are a growing company.
- “One Team, One Experience” culture.
Qualifications:
- Must be able to create a "People First" Culture. Ability to work with staff to create a culture of teamwork, development, and training.
- Experience in working in the restaurant/beverage industry is preferred.
- Ability to develop an understanding of inventory, labor, and other factors that impact profit and sales.
- Excellent communication and presentation skills
- Ability to flex weekly schedule around companies needs and deadlines.
- Physically assist staff in location when needed: high volume events/seasons and creating a team environment that is guest focused.
- Ability to coordinate with your teams and departments on increased sales and profitability of location. Develop a plan and assure it is implemented.
- Must have or be able to obtain an Alcohol Serving permit through the state of Indiana.
- ServSafe certification preferred.
