What are the responsibilities and job description for the Patient Scheduler position at BuzzClan?
Job Description
Company: Buzzclan (On behalf of BJC Home Care Services)
Position: Non-Clinical Administrative Scheduler
Location: 1935 Belt Way Dr, Saint Louis, MO 63114
Start Date: 12/29/2025
Job Duration: 13 weeks (potential to extend; possible temp-to-hire)
Schedule: Day Shift | 3x12s | 07:30–17:00 (Mon–Fri) weekend/holiday rotation
Job ID: 3104383
Position Overview
Buzzclan is seeking a detail-oriented and highly efficient Non-Clinical Administrative Scheduler to support the Home Care–Metro unit at BJC Home Care Services. This role is essential in coordinating schedules for multidisciplinary home health providers, ensuring timely care, and maintaining compliance with home health regulations. The ideal candidate thrives in a fast-paced environment, demonstrates strong multitasking skills, and has prior experience scheduling in EPIC.
This is an on-site position with business-casual dress expectations. Interviews will be conducted via Microsoft Teams.
Key Responsibilities
Scheduling & Coordination
- Create and maintain daily schedules for home health providers including nurses, therapists, and other clinical staff.
- Make independent scheduling decisions supported by patient care coordinators, supervisors, and directors as needed.
- Schedule provider appointments, physical therapy sessions, and home health-related visits.
- Assist with scheduling needs for multiple locations; provide coverage support while working from one primary location.
Patient Communication & Support
- Place outbound calls to patients to confirm, adjust, or provide updates on appointments.
- Answer inbound patient calls and respond to scheduling-related inquiries.
- Ensure patient-centered communication with emphasis on clarity, accuracy, and timeliness.
Regulatory Compliance & Documentation
- Understand and apply home health regulations related to initiation and continuation of care.
- Ensure schedules meet compliance timelines and organizational standards.
- Utilize home health scheduling software and EPIC to document all scheduling actions.
Operational Workflow
- Monitor provider schedules in real time; proactively communicate changes or needs to clinicians, charge nurses, and leadership.
- Maintain awareness of staffing needs and adjust schedules to support patient care continuity.
- Work efficiently in a constant state of alertness, prioritizing patient safety and workflow accuracy.
Required Qualifications
- High School Diploma or GED.
- Minimum 2 years of experience in a scheduler role, preferably within home health or a similar healthcare setting.
- EPIC experience is required; prior scheduling within EPIC must be highlighted in application/resume.
- Strong multitasking ability with excellent communication and organizational skills.
Additional Job & Facility Details
Contract Group: BJC HealthCare MSP
Shift: 07:30–17:00, Monday–Friday
Observed Holidays: New Year’s, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas
Vaccines:
- COVID-19: Not required
- Flu: Required (medical/religious exemptions allowed)
Rate Information
- Base Bill Rate: $21.98/hr
- Overtime: 1.3× after 40 hours/week
- Holiday Rate: 1.3×
- All orientation hours are billable.
- No on-call, callback, or charge nurse responsibilities.
Salary : $20 - $21