What are the responsibilities and job description for the Mobile Device Management Engineer position at BuzzClan?
Sample Tasks and Key Responsibilities:
- Maintain the existing AirWatch MDM platform, including device enrollment, policy configuration, application deployment, and compliance monitoring for iPhones, iPads and Android devices.
- Provide Tier 2/3 support for mobile device issues across iOS, Android, and Windows platforms.
- Maintain Verizon, AT&T and other Vendor Support Portals for cellular devices.
- Collaborate with security and compliance teams to ensure mobile device policies align with organizational standards.
- Monitor system performance, generate reports, and implement required improvements to enhance user experience and security posture.
- Work on the assessment, planning, and phased migration from AirWatch to Microsoft Intune, including stakeholder engagement, pilot testing, and documentation.
- Develop and maintain technical documentation, SOPs, and knowledge base articles.
- Keep the Met Council leadership updated and current with industry trends and best practices in endpoint management and mobile security.
- Demonstrate excellent troubleshooting, communication, and documentation skills.
- Demonstrate ability to work independently and collaboratively in a fast-paced environment.
- Knowledge transfer
Minimum Qualifications
- 3 years of hands-on experience with VMware Workspace ONE / AirWatch administration.
- 2 years of combined experience using Air Watch MDM software, mobile OS platforms, and enterprise mobility architecture
- 2 years of experience with cellular activations on Vendor portals such as Verizon, AT&T and T-Mobile.
- 1 year of combined experience with Microsoft Intune, Azure AD, and Microsoft
- Endpoint Manager.