What are the responsibilities and job description for the Help Desk Analyst position at BuzzClan?
🚨 We're Hiring: Technology Support Consultant | IT Support
📍 Location: Topeka, Kansas
💼 Job Type: Full-Time, Regular Position
Full-Time/Part-Time: Full-Time
Regular/Temporary: Regular
Work Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Eligible to Receive Benefits: Yes
Veterans' Preference Eligible: Yes
Search Keywords: Technology, technology support, help desk, desktop support, Technology Support Consultant
Client is seeking an experienced Technology Support Consultant to provide first- and second-level IT support across multiple office locations .
🔹 Key Responsibilities:
- Provide desktop support and troubleshoot hardware, software, and Windows operating system issues.
- Deploy, image, configure, and maintain Windows workstations, laptops, and mobile devices.
- Support Active Directory, Microsoft Office, BitLocker, endpoint security, and network-connected peripherals.
- Troubleshoot LAN/WAN connectivity, IP addressing, DHCP, and audiovisual technologies.
- Assist with equipment deployment, secure data wiping, and IT asset disposal.
- Deliver excellent customer service and technical guidance to end users.
🔹 Required Qualifications:
✅ High school diploma or equivalent
✅ At least 1 year of experience supporting computer users in a distributed computing environment
✅ Knowledge of Windows OS, Microsoft Office, LAN/WAN, and IT support services
✅ Valid driver's license and willingness to travel periodically across Kansas
⭐ Preferred Skills: Active Directory, endpoint management, computer imaging, Tanium OS provisioning, package deployment, and multi-site IT support.