What are the responsibilities and job description for the Receptionist Full Time position at Butterfield Trail Village?
Full-Time Receptionist
Location: Fayetteville, AR 72703
Job Type: Full-Time
Job Type: Full-Time
Join Our Team!
We are looking for a friendly, dependable, and professional Receptionist to be the first person our residents, families, guests, and visitors meet when they arrive.
If you enjoy helping people, communicating with others, and making a difference in the lives of older adults, we would love to hear from you!
What We Offer
We believe in taking care of our employees. Full-time team members may enjoy a benefits package that includes:
- Medical, Dental & Vision Coverage – Benefits to help support your health and well-being.
- Retirement Benefits – Help prepare for your financial future.
- Paid Time Off (PTO) – Take time to rest, recharge, and enjoy time with family and friends.
- Meaningful Work – Build relationships and make a positive difference in the lives of older adults every day.
- Supportive Team Environment – Work with a team that values kindness, respect, teamwork, and the work you do.
Key Responsibilities
- Welcome and assist residents, families, guests, and visitors in a friendly and professional manner.
- Answer questions and provide helpful information.
- Answer and direct phone calls and accurately take and deliver messages.
- Keep resident and company information private and confidential.
- Maintain professional boundaries with residents, families, and visitors.
- Stay alert to unusual activity and help maintain a safe and secure environment.
- Follow safety and emergency procedures in a calm and professional manner.
- Remain at the Reception Desk during emergencies as required.
- Communicate clearly with residents, families, visitors, employees, and others.
- Stay calm and professional during busy or stressful situations.
- Adjust to changing needs and complete other duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous experience in reception, customer service, administration, hospitality, healthcare, or senior living is preferred.
- Basic knowledge of Microsoft Word, Excel, and email.
- Good verbal and written communication skills.
- Ability to read and follow policies, procedures, and safety instructions.
- Good organizational and attention-to-detail skills.
- Ability to protect confidential information.
- Ability to work both independently and as part of a team.
- A genuine interest in serving and working with older adults.
Why Join Us?
This is more than a front-desk job. As a Receptionist, you will help create a warm, welcoming, and safe environment for the people we serve.
Your kindness, dependability, and positive attitude can make a difference every day.
If you are looking for a full-time job with great benefits and meaningful work, apply today! We look forward to meeting you.