Twin Falls - Receptionist

Job Title: Receptionist
Location: Fence Store / Showroom
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Reports To: Store Manager / Sales Manager
________________________________________
Job Summary
The receptionist is the first point of contact for customers at the fence store. This role staffs the front counter and plays a key role in sales support, customer service, and daily administrative operations. The receptionist assists walk-in and wholesale customers, processes payments, schedules sales appointments, and supports the outside sales team while ensuring accurate handling of cash, checks, and sales documentation.
________________________________________
Key Responsibilities

Customer Service & Sales Support
•    Staff and manage the front counter during business hours

•    Greet and assist walk-in customers with product information, pricing, and general inquiries

•    Answer incoming phone calls and check/respond to voicemails in a timely manner

•    Schedule appointments for outside sales representatives

•    Maintain a professional, friendly, and helpful customer experience at all times

Sales & Administrative Duties
•    Prepare and print subcontractor checks as directed

•    Assist with order entry, estimates, and sales documentation

•    Communicate effectively with sales representatives, subcontractors, and internal team members

•    Support daily store operations and general office tasks as needed

Cash Handling & Financial Accuracy
•    Receive and process cash, check, and card payments

•    Prepare daily cash deposits

•    Perform cash drawer reconciliation and ensure accuracy

•    Follow company procedures for handling money and financial records
________________________________________
 

Qualifications
•    High school diploma or equivalent

•    Previous experience in inside sales, retail counter sales, or customer service preferred

•    Experience handling cash, payments, and reconciliations strongly preferred

•    Strong communication and interpersonal skills

•    Comfortable answering phones and assisting walk-in customers

•    Basic computer skills and ability to learn sales and estimating software

•    Organized, detail-oriented, and reliable
________________________________________
 

Skills & Attributes
•    Friendly and professional demeanor

•    Strong attention to detail, especially with money handling

•    Ability to multitask in a fast-paced environment

•    Dependable and trustworthy

•    Team-oriented with a willingness to support others
________________________________________
 

Work Environment
•    Indoor retail and showroom setting

•    Frequent interaction with customers, contractors, and sales staff

•    Standing at the front counter for extended periods may be required
________________________________________
This document is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, or skills required.
 

Salary : $20 - $22