Police Dispatcher

Position Overview

The Police Dispatcher supports campus safety and operations at Butler University by receiving calls for assistance, dispatching Public Safety officers, and monitoring alarms and video surveillance systems. This position also coordinates emergency and after-hours service requests, manages electronic building access, and provides responsive, professional customer service to the campus community.

Work Schedule: This is a full-time position working 80 hours over a two-week pay period on a rotating shift schedule. The primary shift is 7:00 p.m. to 7:00 a.m.; however, employees will also be required to work 3:00 p.m. to 11:00 p.m. and 11:00 p.m. to 7:00 a.m. shifts within the same two-week period. Flexibility to accommodate all three shifts is required.

Responsibilities

• Answers and responds promptly to customer service requests for assistance.
• Controls communications, alarms, video surveillance in prevention of criminal activity.
• Facilitates customer service by dispatching officers for escorts, building checks, and any other general customer service as needed.
• Speaks to members of the public to solve problems and enhance community relations.
• Monitors video surveillance on campus.
• Coordinates after-hours requests for maintenance, housekeeping or other emergencies.
• Distributes keys, IDs etc.
Other duties as assigned.

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Required Qualifications

• High School Diploma
• Experience in computer usage
• Ability to obtain IDACS / NCIC certifications
• Excellent communication skills
Calmness under pressure.

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Preferred Qualifications

BU Benefits and Perks

Please check out Butler’s Total Rewards website to learn more about our benefit offerings, which include:

Paid Time Off and Holidays:

• 20 days of paid time off (vacation and PTO days) per Fiscal year
• 8 Paid Holidays
• In addition, a paid Winter Break between Christmas Eve and New Year’s Day
• Paid Parental Leave (after 1 year of full-time employment)

Health:

• Comprehensive medical, dental, and vision plans including disability and life insurance programs

Retirement:

• 10% employer contribution after 1 year of full-time employment

Tuition Assistance:

• Remission of tuition for classes taken at Butler for employees, spouses, and dependent children.
• Eligibility after 9 months of full-time employment
• Employees & spouses- undergraduate/graduate degrees
• Dependents (under age 26)- undergraduate degree
• Covers tuition only
• Tuition Exchange Program for Dependents at participating institutions

Butler Facilities Access, Discounts and Perks:

• Access to Butler’s on-site fitness facility and libraries for full-time staff and faculty
• LinkedIn Learning Courses
• Free premium subscription to the Calm App
• Free subscription to the WSJ, The Economist, and NYT
• Discount at the College Bookstore
• Discount on select Athletic and Arts/Events Center Performances