Business Operations Assistant

Hybrid / Flexible Schedule

We’re looking for a dependable, organized, and proactive Executive & Marketing Assistant to join our growing small business in Chagrin Falls. This position is ideal for someone who enjoys variety — supporting leadership with administrative and operational tasks while also helping with marketing and brand initiatives.

This role is approximately 60% administrative and personal assistant support, 20% marketing and digital marketing, and 20% business operations and coordination.

Key Responsibilities

Administrative & Personal Assistant Support

• Provide day-to-day administrative support to the business owner and leadership team
• Manage calendars, appointments, emails, and correspondence
• Organize meetings, prepare reports, and maintain records and documentation
• Coordinate travel, events, and logistics
• Maintain office systems — manage vendors, supplies, and expense tracking
• Assist with HR and onboarding tasks as needed
• Handle occasional personal assistant tasks to help the business run smoothly

Marketing & Digital Marketing Support

• Help manage social media accounts (Facebook, Instagram, LinkedIn, etc.)
• Assist with content creation, newsletters, and marketing campaigns
• Support website updates and monitor engagement metrics
• Coordinate local marketing and community outreach events
• Work with leadership to brainstorm and execute promotional ideas

Operations & Team Coordination

• Support communication and collaboration across departments
• Maintain contact lists, CRM databases, and client records
• Track projects, deadlines, and follow-up items
• Assist with light bookkeeping, budgeting, and financial tracking
• Look for ways to improve efficiency and streamline daily operations

Qualifications

• 3–5 years of experience in an administrative, executive assistant, or office management role (small business experience preferred)
• Knowledge of digital marketing tools (social media platforms, Canva, Mailchimp, or similar)
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail and ability to multitask
• Positive attitude, professional demeanor, and proactive mindset
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred

Why You’ll Love Working Here

• Competitive pay based on experience
• Hybrid / flexible work schedule
• Close-knit, supportive team culture
• Variety in your work — every day is a little different
• Opportunity to grow with a thriving small business