What are the responsibilities and job description for the AR Revenue Cycle Support Rep position at Business Integrity Services?
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Job Description
The AR – RCM Support Representative provides in-office operational support to the Revenue Cycle Management (RCM) team in our Tampa, FL office. This role focuses on preparing insurance claims, appeal packets, and supporting documentation for submission, while ensuring accuracy, timeliness, and compliance with payer and regulatory requirements. The position supports day-to-day AR and RCM functions to help drive timely and accurate reimbursement.
Key Responsibilities
- Prepare and assemble insurance claims and appeal packets for submission
- Organize, scan, copy, upload, and file supporting documentation into RCM systems
- Ensure all required forms, authorizations, and medical records are included prior to submission
- Print, label, and mail claims and appeals in accordance with payer-specific guidelines
- Track mailed claims and appeals and maintain accurate submission logs
- Support AR and RCM teams with documentation coordination and workflow support
- Maintain organized electronic and physical records in compliance with company standards
- Adhere to HIPAA, compliance, and confidentiality requirements at all times
- Perform other duties as assigned to support AR and RCM operations
Qualifications
- 1 year experience in medical billing, or RCM support
- Working knowledge of insurance claims, appeals, and reimbursement processes
- Strong attention to detail and ability to manage high-volume documentation
- Proficiency with scanners, printers, copiers, and office systems
- Experience with billing, EMR, or document management systems preferred
- Ability to work effectively in a fast-paced, in-office environment
Work Environment
- 100% in-office position based in Tampa, FL
- Regular use of office equipment including scanners, printers, and copiers
Skills & Competencies
- Detail-oriented and compliance-focused
- Working knowledge of Microsoft Excel
- Strong organizational and time-management skills
- Ability to follow payer-specific and regulatory requirements
- Clear written and verbal communication skills
- Team-oriented, flexible, and willing to support evolving RCM needs
EEO Employer. Full benefits packet, in office position.