What are the responsibilities and job description for the Client Enrollment Associate position at Business Development Firm?
We are a forward-thinking business consulting firm dedicated to delivering exceptional products, customer service, and sales support. We take pride in cultivating a positive work environment where employees are empowered to thrive, and every client receives an outstanding experience. As we continue to expand, we're looking for a driven Client Enrollment Associate to join our growing team and help manage both new and existing client accounts.
As a Client Enrollment Associate, you'll act as the main point of contact for our valued clients—ensuring their needs are met with precision, professionalism, and care. The Client Enrollment Associate role requires excellent communication, problem-solving, and multitasking abilities, as you'll handle multiple accounts, resolve inquiries promptly, and support both the customer service and sales teams. As a Client Enrollment Associate, you'll play a vital role in driving account growth, client satisfaction, and overall organizational success.
Key Responsibilities of a Client Enrollment Associate
- Oversee all aspects of assigned accounts—recommending solutions, processing sales orders, and providing top-tier client support.
- Build and sustain long-term client relationships through consistent communication and exceptional sales service.
- Identify client needs and deliver tailored sales solutions to maximize satisfaction and retention.
- Maintain accurate records of client interactions, sales transactions, and communications within the CRM system.
- Participate in regular training sessions and team meetings with fellow Client Enrollment Associates to enhance your sales and customer skills.
- Conduct research to gather client feedback, monitor competitors, and identify areas for sales improvement.
Qualifications of a Client Enrollment Associate
- High school diploma or equivalent experience preferred.
- At least 1 year of experience in customer service, sales, or account management.
- Previous experience as a Client Enrollment Associate is a strong plus.
- Excellent communication skills with a friendly, engaging demeanor.
- Team-oriented, yet capable of working independently when needed.
- Familiarity with CRM software preferred but not required.
Job Type: Full-time
Pay: $45, $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Ability to Commute:
- Buena Ventura Lakes, FL Preferred)
Work Location: In person
Salary : $55,000
