Product Manager

Location: Chicago (hybrid)

About The Company

We are a leading global law firm dedicated to excellence and innovation in serving our clients. Our culture emphasizes collaboration, continuous improvement, and forward-thinking approaches. We leverage advanced technology and data intelligence to drive operational excellence and deliver superior outcomes.

Job Summary

We are looking for a Product Manager who brings a sharp strategic lens, a genuine orientation toward the customer, and the operational discipline to turn a compelling vision into a well-executed roadmap. This role sits at the center of our AI-powered product portfolio, where you will help define what we build, why we build it, and how we measure whether it's working.

The ideal candidate is equally comfortable in a whiteboard session mapping out a future-state product strategy and in a backlog grooming meeting making sure the next sprint is well-scoped and prioritized. You know how to earn trust with stakeholders, translate ambiguous needs into actionable requirements, and keep a team moving toward outcomes rather than just outputs. Experience working with AI-enabled products is a significant plus as this team is building at the frontier of what's possible, and we want someone who is genuinely excited about that.

Key Responsibilities

• Help shape and execute the product strategy and roadmap for a portfolio of AI-powered solutions, ensuring tight alignment with team and department-level goals.
• Own and communicate the roadmap for your assigned products, making deliberate trade-offs between near-term customer needs and the longer-term direction set by senior leadership.
• Stay current on AI/ML technologies and product delivery practices, bringing that knowledge to bear in day-to-day product decisions and longer-horizon planning.
• Continuously monitor customer feedback and emerging AI trends to keep the backlog fresh, relevant, and sequenced around the highest-value opportunities.
• Drive key product lifecycle activities across the full arc of development from requirements definition and delivery readiness through launch and iterative improvement.
• Define and prioritize features with a clear-eyed view of customer need, market context, and what the team can realistically deliver with quality.
• Act as a connective tissue across departments, coordinating with engineering, design, data, and business teams to keep AI initiatives on track and well-integrated.
• Build strong working relationships with stakeholders, using those conversations to surface unmet needs, pressure-test assumptions, and ensure the product is solving real problems.
• Track and report on KPIs and success metrics, helping stakeholders understand not just what shipped but whether it moved the needle.
• Ensure that AI-driven features and products are held to a high standard — not just technically, but in terms of the real-world value they deliver to users.
• Continuously look for ways to improve how the team works, how products evolve, and how processes can be simplified without sacrificing quality.
• Uphold and actively reinforce responsible AI development principles, keeping ethics, fairness, and transparency embedded in how products are conceived and built.
  
  

Requirements

• Education: Bachelor's degree in Business, Engineering, Computer Science, or a related field.
• Experience: At least 5 years of experience in product management or product development, with a record of delivering meaningful outcomes across the full product lifecycle.
• Skills: Solid grounding in agile methodologies and modern product management tooling; demonstrated ability to make decisions rooted in data rather than intuition alone.
• Certifications: No specific certifications required, though relevant product management credentials are welcome.
• Other: A proven track record of spotting process improvement opportunities and following through with solutions that improve efficiency, quality, or the experience of the people the product serves.
  
  

Preferred Qualifications

• Experience building within or actively cultivating a strong product culture. Someone who has helped an organization shift from project-delivery thinking to sustainable, outcome-oriented product management.
• Hands-on experience launching AI-enabled products or features, with enough AI literacy to engage meaningfully with technical teams and evaluate trade-offs intelligently.
• A demonstrated ability to bring others along on the product journey including building buy-in, explaining the 'why,' and helping stakeholders think in terms of product value rather than feature lists.