QMS Coordinator/Quality Technician

Position Summary: We are seeking a detail-oriented Quality Management System, QMS Coordinator with a quality background to join our growing team in a dynamic distribution and manufacturing environment. The QMS Coordinator is responsible for the administration, maintenance, and continuous improvement of the company’s Quality Management System (QMS). This role ensures compliance with applicable ISO 9001 standards, regulatory requirements, and internal procedures.

Depending on organizational needs, this position may also function in a Quality Technician capacity, supporting inspection, and quality control activities on the production floor.

Essential Functions:

· Maintain and control QMS documentation, including procedures, work instructions, and records.

· Administer document control processes (creation, revision, distribution, archiving).

· Support compliance with applicable standards (e.g., ISO 9001 or industry-specific standards).

· Track corrective and preventive actions (CAPA) and verify effectiveness.

· Monitor key quality metrics and prepare management reports, support management review meetings.

· Assist with risk assessments and continuous improvement initiatives.

· Ensure training records are maintained and current.

· Act as liaison between departments for quality-related matters.

· Support performing incoming, in-process, and final inspections.

· Identify and document nonconforming materials.

· Support root cause investigations; assist with supplier quality activities as needed.

· Participate in process improvement initiatives.

Knowledge & Skills:

· Experience with ISO 9001 or other quality standards and managing those standards

· Training and experience in conducting internal audits

· Excellent written and verbal communication skills for writing, training, reporting and collaborating with various stakeholders

· Knowledge of Quality Management System through understanding of QMS principles and practice

Qualifications:

· Associate degree in Quality, Engineering, Manufacturing, or related field preferred; equivalent experience may be considered.

· Strong computer skills, including Microsoft Office (Word, Excel, Outlook, SharePoint); experience with ERP systems preferred.

· 2–5 years of experience in quality assurance or manufacturing environment.

· Experience with QMS standards (e.g., ISO 9001) preferred; Audit experience is a plus.

· For technician option: hands-on inspection or quality control experience required.

Physical Requirements:

· Must be able to lift 10lbs. unaided

· Must be able to stand doing audits or sit at a computer for long periods of time

· Must be able to type, bend, and reach

Environment:

· Mixture of office and shop floor/warehouse environment

· Must be able to handle varying levels of stress

· Routinely use standard office equipment such as computers, phones, copiers, printers, etc.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Have you ever had to create a document of control processes? Please explain.

Experience:

• Quality Assurance: 3 years (Required)
• Manufacturing Environment: 3 years (Required)
• ISO 9001: 2 years (Required)

Ability to Commute:

• Hamden, CT 06514 (Required)

Work Location: In person