Health Navigator-Central Region

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

• Meet with existing clients to encourage utilization of services.

• Develops and maintains community partners to assist clients in obtaining insurance, primary and specialty medical care, transportation, medications, etc.

• Provides case management services for individual clients as needed.

• Assist eligible clients with enrollment in Medicaid or appropriate insurance plan.

• Assist clients in obtaining community based primary medical care. Tracks and monitors all referrals to primary and specialty care providers.

• Attempts to locate and re-engage those clients who have not maintained medical treatment. Models a standard of behavior that is at all times consistent with agency expectations and program philosophy as described in the policy and procedures manual.

• Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or Executive Team member.

• Knowledge of case management and rehabilitation methods, principles and techniques as they relate to mental health and/or substance use disorders.

• Knowledge of the problems encountered by persons with mental illness and/or substance abuse disorders and how to access the various community resources available.

• Knowledge of the methods and modalities as well as the legal requirements and court procedures related to treating mental illnesses and substance use disorders.

• Some knowledge of supervisory and training techniques and practices used in a substance use disorders/mental health setting.

• Aptitude to evaluate services within assigned program and give input.

• Capable of communicating ideas clearly and effectively verbally and in writing to produce clear and concise reports.

• Graduate of an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR

• Has at least four years of relevant, qualifying full-time experience in human service delivery and demonstrates skills in developing positive and productive client relationships and the ability to negotiate complex service systems to obtain needed services and resources for clients; AND

• A combination of education and relevant, qualifying full-time experience. Experience may be substituted on the basis of one year for each year of education; AND

• Demonstrated basic computer skills including familiarity with Microsoft Word and Excel programs desirable.

• Successful completion of background check including criminal record, driving record, abuse/neglect and fingerprint check.

• Completion of New Hire Orientation at the beginning of employment.

• All training requirements including Relias at the beginning of employment and annually thereafter.

• Current driver’s license, acceptable driving record and current auto insurance.

• All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter.

• All community support staff in Missouri shall successfully complete DMH Community Support 101 Training within 30 days of hire.

• Obtain trainings to assist in professional development meeting 36 hours every 2 years.

• First Aid certification within three (3) months of beginning employment and upon renewal date.

• Obtain CPR certification within three (3) months of beginning employment and upon renewal date.

• Medication Training upon hire and annually thereafter.

• Behavioral Management training completed within thirty (30) days of employment or first available class after start date:

  • CPI for Residential programs

  • Peaceful Intervention or Verbal De-escalation for Outpatient programs

• Completion of “Billing Requirements” within 30 Days of employment.

• Achievement of thirty-six (36) hour training requirements within 2 year period in accordance with 9 CSR 10-7.110 E 1.

• Growth and Development form (CPRC only) within thirty (30) days of employment.

• Privileging and Credentialing form (CPRC only) within thirty (30) days of employment.

• Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.

• Valid Driver’s license in state of Residency.

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.