What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Burlington Insurance Agency?
Overview
We are seeking an energetic and detail-oriented Receptionist/Administrative Assistant to join our Insurance team. This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service. The ideal candidate will be proactive, organized, and possess strong communication skills, ready to handle multiple tasks efficiently while maintaining a positive and professional demeanor. This paid position offers an exciting opportunity to develop your office management skills in a collaborative environment.
Duties
- Greet visitors and clients warmly, providing excellent customer service and ensuring a positive first impression
- Manage phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle payments, incoming emails, correspondence, and inquiries with promptness and professionalism
- Maintain organized filing systems, data entry, and record-keeping using digital tools such as Google Workspace and Microsoft Office
- Perform general office management duties such as ordering supplies, managing office equipment, and overseeing clerical tasks like proofreading and document editing
Requirements
- Proven office experience or administrative experience with strong organizational skills
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with phone systems and excellent phone etiquette skills
- Bilingual abilities are highly desirable to serve diverse clients and team members effectively
- Strong typing skills with attention to detail for data entry and proofreading tasks
- Ability to manage time efficiently, prioritize tasks effectively
- Previous experience in customer service or as a receptionist is advantageous
Pay: $15.00 - $18.00 per hour
Benefits:
- Flexible schedule
Education:
- High school or equivalent (Preferred)
Language:
- English (Required)
- Spanish (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Burlington, NC 27217 (Required)
Work Location: In person
Salary : $15 - $18