What are the responsibilities and job description for the Senior HVAC Service Technician position at Burkholder's Heating and Air Conditioning, Inc?
If you are an experienced HVAC Service Technician who can diagnose a system, determine the right repair, and confidently take care of the customer without someone looking over your shoulder, Burkholder’s Heating & Air Conditioning would love to talk with you!
Burkholder’s Heating & Air Conditioning has been family-owned and serving the Lehigh Valley since 1960. We are looking for a Senior HVAC Service Technician with solid hands-on service experience who is ready to work independently, solve complex problems, and represent a company known locally for quality workmanship and top-notch customer service for over 65 years.
ABOUT THE OPPORTUNITY
- $38–$40/hour, based on experience
- Premium overtime pay, including time-and-a-half and double-time pay
- Additional incentive pay for service agreement and equipment referrals/sales
- Regular schedule of 8:00AM – 4:30PM
- Dispatch from home to customer locations primarily within the Lehigh Valley
- On-call rotation for one day, once every 9 days
- Company truck and stocked service vehicle
- Established, family-owned company with 65 years in business
- Ongoing technical and vendor training
WHAT YOU'LL DO
This is an advanced service role for a technician who can take ownership of the call from diagnosis through resolution. You will:
- Troubleshoot, diagnose, service, and repair residential HVAC systems
- Work with furnaces, air conditioning systems, heat pumps, geothermal equipment, controls/control boards, generators, and related equipment
- Read wiring schematics and use manufacturer technical information to diagnose complex issues
- Evaluate airflow and overall system performance
- Explain findings and repair or upgrade options clearly to homeowners
- Complete work orders and service documentation using ServiceTitan
- Maintain an organized company truck, tools, and inventory
- Provide guidance to less-experienced technicians when needed
- Work safely in attics, outdoor conditions, and other typical residential HVAC environments
WHAT WE'RE LOOKING FOR
- 6-10 years of hands-on HVAC service and repair experience
- Strong residential troubleshooting and diagnostic ability
- Working knowledge of electrical components, controls, heating, cooling, and heat pump systems; generator and geothermal experience strongly preferred
- Ability to work independently and make sound technical decisions in the field
- Strong customer communication skills and a professional, service-minded approach
- Valid driver’s license and acceptable driving record
- Ability to perform the physical requirements of field HVAC work
- Reliability, attention to detail, and pride in doing the job correctly
BENEFITS & PERKS
Burkholder’s offers a generous benefits package that includes:
- Medical, dental, and vision coverage at no cost (employee-only)
- 401(k) with company match
- Company-wide profit sharing
- Paid Time Off and Paid Holidays
- Short-term and long-term disability
- Company-paid life insurance
- Training opportunities
- Annual performance reviews and merit increases
Qualified candidates that are invited to an in-person interview should expect a hands-on/technical skills assessment as part of the selection process.
Burkholder’s values people who do what’s right, take pride in their craft, and take care of people. Come be a part of this exceptional team and apply today!
Pay: $38.00 - $40.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tools provided
- Vision insurance
Application Question(s):
- Which best describes your experience independently troubleshooting and repairing residential HVAC systems?
- I have limited experience and normally require assistance with diagnosis
- I can independently diagnose and repair common residential HVAC problems
- I regularly diagnose and repair complex residential HVAC problems independently, including electrical/control-related issues
- Which of the following systems or components have you personally diagnosed and repaired? List all that apply:
- Gas furnaces
- Central air conditioning systems
- Heat pumps
- Electrical controls/control boards
- Geothermal systems
- Generators
- None of the above
- Are you willing and able to participate in an on-call rotation approximately once every 9 days?
Experience:
- hands-on Residential HVAC service and repair: 6 years (Required)
Work Location: In person
Salary : $38 - $40