Burdick BMW - Porter / Service Greeter

At Burdick Automotive, our legacy is built on more than just cars — it’s built on people. Our story began in 1937, when Grant and Glenn Burdick opened a small gas station on Route 11 in North Syracuse. Over four generations, that humble start has grown into a thriving automotive group representing some of the most respected brands in the industry, including Toyota, BMW, Lexus, and Ford.

Through the decades, our family’s passion for automobiles has been matched only by our dedication to exceptional service, teamwork, and community. We’ve grown and adapted with the times, but our core values of integrity, hard work, and customer focus have remained constant.

At Burdick Automotive, you’re not just taking a job — you’re building a career in an environment that values your contributions, invests in your growth, and celebrates success together. With our continued expansion and commitment to excellence, there’s never been a better time to join our team and help shape the next chapter of our story.

Be part of a legacy. Drive the future.

Overview:

The Porter/Service Greeter is responsible for meeting and greeting customers, assisting customers with check in and with the BMW mobile App, transporting customers to and from designated locations, performing vehicle road tests on serviced vehicles, parking cars and organizing vehicle parking, performing video walk-around inspections when needed, pulling up customers vehicles, assisting customers and service team with loaner vehicles, keeping the service drive spotlessly clean.

Responsibilities:

• The Porter/Service Greeter is the first point of contact for all BMW service customers
• This is a highly-visible customer facing position and requires the highest level of professionalism, greets all customers entering the service area
• Completes prewrites: prepares a packet for the advisors, which includes warranty information, key read data, and the service preparation sheet
• Completes walk around checklist on all incoming vehicles
• Transport customers to and from destinations
• Occasionally conduct road tests on serviced vehicles
• Inspects outgoing loaner vehicles for gas level and proper condition, Vehicle should be clean and damage free
• Inspects return loaner vehicles
• Updates system as needed
• Battery maintenance of new & used car vehicle inventory. To include testing battery voltage and charging batteries as needed
• Assist in Service Wash area when needed
• Other duties as assigned

Qualifications:

• Required Education/Experience: High school diploma or GED
• Prior customer service experience preferred but not required
• Valid driver’s license
• Ability to pass drug screening
• Ability to pass background check
• Ability to drive manual transmission vehicles preferred

Work Environment:

This work station is located within the Service Department. Will be exposed to noise, vibration, dust, paint, cleaning solutions, and other hazardous and nonhazardous materials. Will also spend time outdoors as needed, will be exposed to rain, snow, and varying temperatures.

Burdick Automotive provides equal employment opportunity to all individuals regardless of their race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Benefits:

Salary : $19 - $21