What are the responsibilities and job description for the Market Leader position at Builtwell Bank?
As a Builtwell Bank (BWB) Market Leader, you would be infinitely more than just a branch manager. You will be a LEADER in the branch and a LEADER in the market where the financial center resides. BWB Market Leaders lead branch staff in developing and retaining long-term, profitable customer relationships while maximizing financial center growth by managing both the day to day operations and long term performance of the financial center and its employees. Market Leaders hire, coach, conduct performance reviews and provide performance counseling for employees as needed. They also drive financial center growth by demonstrating strong individual sales performance and building a diverse and profitable network of centers of influence within the community they serve.
Job Duties and Primary Responsibilities:
Market Leader responsibilities include, but are not limited to the following:
- Represent Builtwell Bank with integrity inside the branch and in the community, and ethically work within established policies and procedures while delivering world class, second to none customer service.
- Maintain an operationally efficient and compliant branch while growing the customer base of the financial center.
- Conduct outside sales efforts that align with market opportunity to generate new business clients, while retaining and deepening and enhancing existing consumer and small business relationships.
- Provide leadership and staff development by demonstrating and coaching and teaching Builtwell Bank’s retail sales process.
- Develops and maintains a leadership role in the community through strategic community involvement to further enhance Builtwell Bank’s image and expand opportunities for business development.
Required Qualifications
- High school diploma or GED
Skills and Competencies
- Excellent communication skills (critical thinking and listening skills)
- Stellar customer service skills
- Demonstrated successful sales and sales management experience.
- Ability to learn and follow financial center operation and security procedures.
- This position requires registration with the national Mortgage Licensing System and Registry (NMLS). Please refer to (http://mortgage.nationwidelicensing.org) for more information.