What are the responsibilities and job description for the Sales Development Representative position at Built In?
Hello, We’re Built In
What We’re Up To
Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search — so they can be visible, trusted, and chosen by top talent.
The talent market is being redefined by AI. As the HR tech space gets louder with new tools, the real shift is happening on the candidate side — by 2028, more candidates will use AI assistants like ChatGPT and Perplexity to discover and apply for jobs. Built In is the first to give companies the ability to manage how they appear in this new search landscape.
We already reach millions of tech professionals each month, and our 1,800 customers — from breakout startups to Fortune 100 giants — partner with us to tell authentic stories about their cultures and attract top talent. Now, with our new AI-powered reputation platform, we’re helping companies future-proof their employer brand and win in the era of intelligent search.
What You’ll Be a Part Of
Built In is 14 years strong but operates with the drive and ambition of a startup. We move fast, stay close to our customers, and are unafraid to build what’s next. You’ll have the opportunity to shape how companies think about employer branding, redefine the playbook, and capture the next wave of demand.
You’ll be part of a team that values curiosity, accountability, and being good humans first. Our leadership team has worked together for years, building a culture rooted in trust, transparency, and shared success.
If you’re looking to make an impact — to help customers embrace change, to own a new category, and to drive growth in a company built for what’s next — this is the opportunity for you.
We’re looking for a Sales Development Representative
We have aggressive growth plans and need a self-motivated and highly driven Sales superstar to join our team as a Sales Development Representative, located in our downtown Chicago office. In this role, you need to be comfortable navigating external resources to identify large, target customers, qualify for a potential fit with our Built In Employer Branding & Recruitment solutions and open up new opportunities to expand business.
The goal is to cultivate relationships with prospective customers, develop qualified leads and build pipeline for the Account Executives. You will get the experience to work with our most senior account executives and learn sales methodology from our most veteran sales leaders. This role provides the opportunity to grow within the organization.
How You’ll Contribute
What We Value
We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values:
Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory.
Built In is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:
What We’re Up To
Built In is the only recruitment and employer reputation platform that helps companies measure and shape their reputation in AI search — so they can be visible, trusted, and chosen by top talent.
The talent market is being redefined by AI. As the HR tech space gets louder with new tools, the real shift is happening on the candidate side — by 2028, more candidates will use AI assistants like ChatGPT and Perplexity to discover and apply for jobs. Built In is the first to give companies the ability to manage how they appear in this new search landscape.
We already reach millions of tech professionals each month, and our 1,800 customers — from breakout startups to Fortune 100 giants — partner with us to tell authentic stories about their cultures and attract top talent. Now, with our new AI-powered reputation platform, we’re helping companies future-proof their employer brand and win in the era of intelligent search.
What You’ll Be a Part Of
Built In is 14 years strong but operates with the drive and ambition of a startup. We move fast, stay close to our customers, and are unafraid to build what’s next. You’ll have the opportunity to shape how companies think about employer branding, redefine the playbook, and capture the next wave of demand.
You’ll be part of a team that values curiosity, accountability, and being good humans first. Our leadership team has worked together for years, building a culture rooted in trust, transparency, and shared success.
If you’re looking to make an impact — to help customers embrace change, to own a new category, and to drive growth in a company built for what’s next — this is the opportunity for you.
We’re looking for a Sales Development Representative
We have aggressive growth plans and need a self-motivated and highly driven Sales superstar to join our team as a Sales Development Representative, located in our downtown Chicago office. In this role, you need to be comfortable navigating external resources to identify large, target customers, qualify for a potential fit with our Built In Employer Branding & Recruitment solutions and open up new opportunities to expand business.
The goal is to cultivate relationships with prospective customers, develop qualified leads and build pipeline for the Account Executives. You will get the experience to work with our most senior account executives and learn sales methodology from our most veteran sales leaders. This role provides the opportunity to grow within the organization.
How You’ll Contribute
- You will be responsible for all initial outbound prospecting to our potential customers
- Leverage outbound lead channels such as cold calling, email and social media to qualify and set intro sales meetings for Account Executives
- Prospect and identify new potential enterprise clients for Account Executives
- Learn and become an expert on Built In product offerings
- 0-2 years experience in Sales, Sales Development, Lead Generation, or Business Related Internship
- Proven ability to cold call, cold email, and confidently execute creative prospecting techniques
- Comfort using Salesforce.com, LinkedIn, and other pipeline management tools [plus, not required]
- You are organized and diligent with follow through
- You are relentless in pursuit of your goals, and resilient in the face of a challenge or ambiguity
- You are motivated to develop your sales acumen and are passionate about accelerating your career within a Sales Team
What We Value
We’re revolutionizing tech recruitment. So we question everything, because the best answers sit just to the right of a question mark. That’s our heritage as a disruptive company — as a company whose future depends on our capacity to innovate with a sense of drive, purpose and urgency. If you join Built In, you will work from this set of values:
- Be Inclusive, Always. We’re committed to a culture where all people are respected, have a say and can be their whole selves. We will uplift and advocate for one another. Always.
- Be Unreasonably Passionate. Our passion is borderline obsessive, and we’re ok with that. No one ever built anything great on a “meh.” We work with outsized passion to fulfill our mission.
- Be Humble. You don’t have all the answers. Luckily, you don’t have to. Don’t worry about being right. Be humble instead.
- Stay Curious. Curiosity is a springboard to the future. It can transform the wisp of an idea into a breakthrough. We ask “what if.” We work with wonder. It’s how we innovate.
- Lead with Solutions. Question everything. But offer solutions as you do. Raise issues. But propose a few answers. For every hole you poke, offer a way to patch it up.
- Own the Result. We have no time for blame or shame. When you stumble, own it, learn from it get back to business.
- Do More. Do more than your job description. Take initiative. Take charge. No job is beneath you, and no job is too big. Be a leader and do more — do whatever it takes.
Research shows that women and other marginalized groups tend to apply to roles only when they check every point on a job description. We encourage you to apply if you meet the majority of qualifications and this role is aligned with your career trajectory.
Built In is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Built In is guided by principles of diversity, equity and inclusion (DEI). We are committed to this work over the long-term, but here’s some of what’s in place today:
- We have five thriving ERG groups: Built In For The People, BuiltOut, United We Parent, Women United in Tech and Built In Tribe.
- We are proud to be led by a woman CEO and founder, and that more than half of our managers and employees identify as women
Salary : $50,000 - $85,000