Community Manager - Social Media

Job Title: Community Manager – Social Media

Location: American Fork, UT

Department: Marketing

Reports to: Senior Manager, Social Media

About BUILT

At BUILT, we’ve redefined protein snacking with products that are both indulgent and better-for-you. Our culture is fast-paced, creative, and driven—where bold ideas turn into real impact.

About The Role

We’re looking for a Community Manager to turn our social channels into a true community engine. This role will lead daily engagement, build meaningful connections with our audience, and turn conversations into insights that shape content and brand strategy.

Key Responsibilities

• Manage daily engagement across social platforms (comments, DMs, replies)
• Build a distinct, engaging brand voice
• Foster relationships with fans, creators, and repeat community members
• Identify trends and participate in relevant cultural conversations
• Lead social listening and translate insights into actionable recommendations
• Support user-generated content and community-driven campaigns
• Partner with marketing and creative teams to bring audience insights to life
  
  

Qualifications

• 3–5 years in social media, community management, or digital engagement
• Strong understanding of social platforms, trends, and internet culture
• Excellent writing and communication skills
• Experience with social listening or community tools (e.g., Sprout, Sprinklr)
• Analytical mindset with the ability to turn insights into action
  
  

What Success Looks Like

• High engagement and active, recognizable brand voice
• Stronger audience connection and loyalty
• Community insights influencing content and strategy
  
  

BUILT Bar is truly a standout among protein bars. With its exceptional nutritional profile and so many delicious flavors, BUILT Bar is the favorite protein bar of many discerning snackers, fitness trainers and fitness enthusiasts alike.