What are the responsibilities and job description for the Office Operations Coordinator position at Building Industry Association of Stark County and East Central Ohio?
Office Operations Coordinator
Reports To: Executive Director
Status: Part-Time | Approx. 25-30 Hours per Week
Position Summary
The Office Operations Coordinator supports the daily administrative, communication, financial support, and office functions of the association. This role helps ensure organized internal operations, timely communications, accurate records, efficient meeting support, and strong member service.
Compensation & Benefits
- Hourly Position: Up to 30 hours/week
- Target Rate: $17 - $20/hour commensurate with experience
- No benefits provided at this time
Essential Responsibilities
Office Administration
- Answer phones and direct inquiries professionally
- Manage incoming/outgoing mail and office correspondence
- Order office supplies and maintain organized workspace
- Maintain filing systems and digital records
- Coordinate office vendors, repairs, and service needs
Board & Committee Support
- Draft agendas under direction of staff leadership
- Attend meetings as assigned and record minutes
- Prepare and distribute board/committee packets
- Maintain calendars, meeting schedules, and official records
Communications Support
- Produce monthly member newsletter
- Schedule and post routine social media content
- Assist with email communications and announcements
- Support website content updates as assigned
Bookkeeping / Financial Support
- Process invoices and accounts payable support
- Assist with billing, receivables, and payment tracking
- Prepare deposits and maintain organized financial records
- Coordinate with accountant/bookkeeper as needed
CRM / Database Support
- Maintain records in GrowthZone or designated CRM system
- Data entry for members, events, sponsorships, and communications
- Generate routine reports and lists
- Support registrations and renewals processing
Event Support
- Assist with registrations, nametags, materials, and administrative event tasks
- Provide support for major association events as needed
*Other duties as assigned
Qualifications
- Strong administrative and organizational skills
- Excellent written and verbal communication skills
- Detail-oriented with strong accuracy and follow-through
- Experience supporting members, customers, or clients in a professional setting preferred
- Experience with bookkeeping and financial software platforms (such as QuickBooks Online,Sage, or equivalent) preferred
- Experience with CRM/database systems preferred, including GrowthZone or similar
- Social media, newsletter, or office communications experience
- Professional, dependable, and service-oriented demeanor
- Ability to work evenings/weekends as events require
Salary : $17 - $20