Flooring Sales Representative

About the Role:

The Flooring Sales Representative plays a critical role in driving the success of Builders in Kearney, NE by actively engaging with customers to understand their flooring needs and providing expert guidance on product selection. This position is responsible for building and maintaining strong customer relationships, ensuring a positive buying experience that leads to repeat business and referrals. The representative will collaborate closely with the inventory and installation to coordinate orders and ensure timely delivery and installation of flooring products. Success in this role directly impacts the company’s revenue growth and market presence within the retail trade industry. Ultimately, the Flooring Sales Representative serves as the face of the company, representing its values and commitment to quality service in every customer interaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in retail sales, preferably in flooring or home improvement products.
• Strong communication and interpersonal skills.
• Basic computer proficiency for managing sales records and customer information.
• Ability to work flexible hours, including weekends as needed.

Preferred Qualifications:

• Previous experience specifically in flooring sales or related home improvement sectors.
• Familiarity with flooring installation processes and materials.
• Customer relationship management (CRM) software experience.
• Valid driver’s license and reliable transportation.
• Post-secondary education or relevant certifications in sales or business.

Responsibilities:

• Greet and consult with customers to assess their flooring needs and preferences.
• Provide detailed product information, including materials, styles, pricing, and installation options.
• Prepare and present accurate sales quotes and proposals tailored to customer requirements.
• Manage customer orders from initial inquiry through to delivery and installation coordination.
• Maintain up-to-date knowledge of current flooring trends, products, and competitor offerings.
• Build and nurture long-term customer relationships to encourage repeat business and referrals.
• Collaborate with inventory management and installation to ensure seamless service.
• Achieve or exceed monthly and quarterly sales targets and contribute to overall store performance.

Skills:

The Flooring Sales Representative utilizes strong communication skills daily to effectively understand customer needs and explain product features clearly and persuasively. Active listening and interpersonal skills are essential for building trust and rapport with customers, ensuring a positive sales experience. Organizational skills are employed to manage multiple customer orders, track sales progress, and coordinate with internal teams for timely delivery and installation. Proficiency with basic computer applications and CRM software supports accurate record-keeping and follow-up communications. Additionally, knowledge of flooring products and installation techniques enhances the ability to provide expert advice, helping customers make informed purchasing decisions.

Hours:  Builders is open Monday thru Saturday. 

Benefits:

Vacation Leave

Sick Leave

6 Holidays

Employee Discount

401k Retirement Plan (with company match)

Profit Sharing Plan

Insurance:

Medical

Dental

Vision

Disability

Life

Medical and Dependent Flex Accounts

HSA Account

Background check and pre-employment drug test required.

Builders serves the Nebraska and Colorado markets plus the surrounding areas. We are a family-oriented company seeking constant improvement to support services and being proactive in meeting our customer needs. We do this by building relationships with our customers in order to help them achieve their project goals with teamwork-oriented staff, quality products and outstanding customer service. Our customers include contractors, builders, re-modelers and do-it-yourselfers. We offer building materials and home improvement essentials.

Each location/department within our organization plays a vital role in helping our customers determine the best solutions for their project, home or commercial needs. Working as a core TEAM we guide our customers from start to finish no matter how large or small. Our TEAM sells, designs, builds and installs the products needed to assist our customers in achieving their goals. Customer Service is KEY to Exceeding our Customers’ Expectations.