What are the responsibilities and job description for the Territory Manager position at Builders Mutual?
At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day, our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.
The Opportunity
When agency partners thrive, contractors are better protected, businesses grow, and communities benefit. As a Territory Manager, you'll help drive that impact across Tennessee by supporting agency relationships, identifying growth opportunities, and helping deliver solutions that create long-term value for our partners and policyholders.
This territory has been built on a strong foundation, creating an opportunity to build on existing success while helping shape what's next. Working closely with agency partners and internal teams, you'll support profitable growth, business retention, and larger account opportunities while serving as a key connection point between the field and Builders Mutual.
This position offers the flexibility of a home office, regular travel throughout Tennessee, and opportunities to connect with teammates and leaders throughout the year.
Your WORK as a Territory Manager will make a difference by:
• Monitoring agency performance, including production, premium growth, profitability, retention, submission activity, and overall agency results
• Developing and executing business plans that support profitable growth and strengthen agency performance
• Building, managing, and maintaining strong relationships with appointed agents, producers, and agency leaders
• Serving as the primary liaison between Builders Mutual and agency partners
• Partnering with agencies on growth opportunities, including larger and more complex account strategies
• Educating agents on Builders Mutual products, services, underwriting appetite, eligibility guidelines, pricing philosophy, and cross-selling opportunities
• Leading the resolution of agency questions and concerns while ensuring a positive partner experience
• Managing territory profitability and implementing action plans to improve growth, retention, and overall performance
• Collaborating closely with underwriting, claims, risk management, marketing, and internal partners to support agency success
• Staying informed on market trends and competitor activity within the territory
Travel Requirements
This is a field-based position requiring travel throughout Tennessee approximately 65–75% of the time, including occasional overnight travel.
Skills to get the JOB done RIGHT:
• Bachelor’s degree and 5–7 years of property and casualty insurance experience, preferably in territory management, agency management, business development, or relationship management
• Strong knowledge of commercial insurance principles, policy language, and underwriting practices
• Ability to build credibility and influence with agency partners and internal stakeholders
• Excellent communication, relationship-building, and presentation skills
• Strong business acumen with the ability to analyze performance and identify growth opportunities
• Self-motivated with strong time management and organizational skills
• Ability to manage multiple priorities while working independently
• Proficiency with Microsoft Office and business technology tools
Your Employee Experience at Builders Mutual
At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up as themselves, support one another, and take pride in what we’re building together.
We support you with:
- Competitive compensation and a performance bonus program
- Comprehensive benefits that support your wellbeing today and your future tomorrow
- 19 days of PTO to start, plus your birthday off and a floating Inclusion Holiday
- A flexible, field-based role with autonomy and a 37.5-hour workweek, including Fridays ending at 2:30 PM
- Company Fleet Vehicle provided with no usage fee
- Professional development through Builders University
- Everyday Wins recognition with swag and extra time off
- 8 paid Volunteer Time Off (VTO) hours to give back