Programs & Quality Assurance Assistant

About Us 
Founded in 1967 as a nonprofit organization, BuildAbility has supported thousands of people with intellectual and developmental disabilities. For more than five decades, over 9,000 people have accessed our programs, gaining greater independence and enhancing their quality of life. Our services are designed to empower individuals, meet diverse needs, and foster community inclusion.

Join the BuildAbility team as the Programs & Quality Assurance Assistant
Are you energized by mission-driven work that blends administrative excellence with cross-functional collaboration? We are seeking a Programs & Quality Assurance Assistant to support BuildAbility's leadership team in a variety of operational and compliance priorities, including strategic plan implementation, ensuring high quality services, and addressing compliance issues.
 

Why work with us:

• Meaningful Mission: Be a part of a team that's transforming lives and empowering individuals within the community. Our mission is to carve out a space for individuals with developmental and intellectual disabilities, encouraging them to envision a life without limitations and then guiding them toward turning that vision into a reality. 
• Inclusive Environment: Join an organization that values diversity, anti-racism, and inclusion in all aspects of our work.
• Comprehensive Benefits: Enjoy competitive compensation starting at an annual salary of $21 - $24/hour, along with a generous benefits package.

As the Programs & Quality Assurance Assistant, your responsibilities will include:

Scheduling & Administrative Support

• Manage calendars, coordinate meetings, and schedule with external stakeholders, vendors, and internal teams. 
• Maintain up-to-date organizational files, contracts, and materials in SharePoint.
• Organize required training logistics and documentation for program staff.
• Attend and take notes during meetings as needed; follow-up with clear summaries and assigned deliverables. 
• Assist in preparing slides and presentations using tools like Canva. 
• Support project tracking using Asana and Microsoft Suite. 

Quality Assurance Support

• Work with program leadership to execute program evaluations, including data collection, compliance assessments, and corrective action plans.
• Support with logistics of achieving strategic quality assurance objectives such as file auditing, curriculum development, and program manual revisions.
• Track deadlines and report on progress toward quality assurance objectives.
• Provide support as needed for external regulatory compliance evaluations including HCBS, CCL, and CARF. 

Program Development & Operational Support

• Assist in creating and organizing training content (slide decks, videos, assessments) using design tools like Canva, Adobe Suite, and Learning Management Systems, 
• Assist with executing program events (e.g. holiday celebrations, workshops, etc.) including logistics, materials preparation, and external stakeholder coordination. 
• Support program leadership with the logistics of aligning daily program operations to support strategic planning objectives. 

Schedule:

• Full-time
• 40 hours/week

Work Location:

• In-person
• Sylmar, CA

Compensation:

• Starting at $21.00 - $24.00/hour (depending on prior experience and qualifications)

Benefits:

• 90% coverage for Medical and 100% coverage for Dental and Vision insurance
• 100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard
• Paid vacation starting at 2 weeks per year
• 56 hours of paid sick leave
• 12 paid holidays per year
• 1 floating holiday per year
• Mileage Reimbursement
• 403(b) retirement savings plan
• Employee Assistance Program

Qualifications:

• 1 years of experience with administrative support and/or direct delivery of support services for individuals with intellectual and developmental disabilities, required. 
• 2 years of experience in executive support, project coordination, communications, or administrative roles, preferred.
• High school diploma required. 
• Authorized to work in the United States. 
• Clear Criminal Background Check. 

• Familiarity with the California developmental disability service system, including regulatory compliance guidelines such as HCBS< CCL, and CARF, preferred. 
• Interest in nonprofit work and commitment to BuildAbility’s mission of supporting individuals with intellectual and developmental disabilities, preferred. 
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and comfort learning new tools.
• Strong organizational skills, attention to detail, and ability to manage multiple timelines, required. 
• Excellent written and verbal communication skills, required. 
• Positive, collaborative attitude and ability to work with various departments and stakeholders, required.

BuildAbility is an equal opportunity employer. We are committed to anti-racism, diversity, and inclusion in our workplace environment, stakeholder engagement, and participant support. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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