What are the responsibilities and job description for the Customer Service Representative position at Buell Fuel?
Customer Service Representative –
Join a growing, family-owned fuel company with strong values and a great team culture!
Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.
We’re looking for a full-time Customer Service Representative at our Waterville and Afton office—someone dependable, professional, and motivated to grow with us!
What You’ll Do
Provide friendly, professional customer support in person, by phone, and by email
Process orders, payments, and account updates accurately
Handle customer inquiries and resolve issues quickly
Build and maintain positive customer relationships
Assist with accounts receivable and billing tasks
Monitor delivery schedules and follow up on late orders
Support team members and contribute to a positive office environment
What We’re Looking For
High school diploma or GED (required)
1 year of customer service experience (preferred)
Experience in the fuel delivery, propane, or heating industry a plus
Strong computer and communication skills
Organized, detail-oriented, and able to multitask
Self-motivated with a sense of urgency and teamwork
Job Details
Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)
Pay: $17.00 – $20.00 per hour (based on experience)
Location: In person – Waterville, NY– Richfield Springs, NY
Benefits
Health insurance
Company retirement plan
Paid time off
Annual performance reviews
Opportunities for growth and advancement
Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)
Salary : $17 - $20