Medical Billing Coordinator/Receptionist

Bucks Vein & Body is a locally owned medical practice specializing in the treatment of varicose vein disease. Led by board-certified vein specialist Dr. Dave Buckwalter, who has over 10 years of experience and has performed more than 35,000 vein procedures, the practice provides modern, minimally invasive care in a comfortable office setting. We are committed to high-quality patient care, teamwork, and creating a supportive, professional work environment.

We are a low volume, single practitioner, single specialty medical practice seeking a qualified Medical Front Desk Receptionist.

Pay Range: $20 to $25 and hour, depending on experience

***PLEASE DO NOT CONTACT THE PRACTICE DIRECTLY***

Essential Functions

• Greet and check in/out patients in a courteous and professional manner.
• Schedule, confirm, and reschedule patient appointments.
• Answer and direct incoming phone calls promptly and professionally.
• Verify patient insurance coverage and obtain necessary authorizations.
• Collect co-pays, deductibles, and outstanding balances.
• Maintain accurate and up-to-date patient records in the electronic medical record (EMR) system.
• Manage patient check-out and provide any necessary paperwork or instructions.
• Prepare and organize daily schedules for providers.
• Communicate effectively with clinical staff regarding patient flow and needs.
• Respond to patient inquiries and resolve basic issues or route appropriately.
• Ensure HIPAA compliance and maintain patient confidentiality.
• Perform general administrative duties such as filing, scanning, faxing, and emailing.
• Monitor and maintain front office supplies and cleanliness.
• Assist with patient intake forms and pre-visit paperwork as needed.
• Follow clinic policies, procedures, and safety protocols.
• Post charges and create insurance claim within EMR.
• Navigate to payer access portals for prior authorization, claim, and patient estimates (such as Availity, Pear, Novitashere, PA Promise, UHC, and other portals).
• Communicate insurance, balance due, and payment information to patients (and to staff as needed).
• Occasionally escort patients to exam rooms.
• Occasionally aid Medical Assistant with tasks.
• Perform all other tasks and duties as assigned.

Qualifications

• High School diploma or equivalent required, Bachelor’s degree is preferred.
• One to three years of work experience working in a vein clinic or similar service-oriented industry is preferred.
• Knowledge of health insurance in regard to referrals, authorizations, and claims required.
• Knowledge of computers, medical terminology, and insurance to effectively handle patient encounters is required.
• Ability to speak Spanish is preferred.
• EMR (Electronic Medical Record) knowledge required. Knowledge of Athenahealth EMR is preferred.
• Ability to multi-task required.
• Self-motivated and looking for personal development required.
• Ability to work and adapt in a fast paced, patient service-oriented environment required.
• Outstanding interpersonal skills, including excellent written and verbal skills required.
• Good organizational skills in the performance of duties and responsibilities required.
• Ability to effectively work with physicians, patients, and other personnel in a cooperative, collaborative manner to maintain high patient satisfaction required.
• Ability to maintain professional conduct in all work-related situations required.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What motivated you to apply for this position?
• How many years of Athena system utilization do you have?
• Do you have experience with health insurance in regards to prior authorizations?
• Do you have experience with health insurance in regards to referrals, and claims?

Education:

• High school or equivalent (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vein Clinic: 1 year (Preferred)

Work Location: In person

Salary : $20 - $25