What are the responsibilities and job description for the Physical Therapy Receptionist/Front Desk position at Bucks County Orthopedic Specialists?
Are you a welcoming and organized individual looking for a rewarding opportunity in a company that values your skills and contributions?
We seek a dedicated Medical Receptionist to join our team and take charge of our fast-paced front desk operations. As our company's first point of contact with our patients, you will be crucial in providing exceptional administrative support, a standard we are deeply committed to, and creating a positive experience for our guests and visitors.
Your role will include managing incoming correspondence, handling phone calls, and ensuring seamless front desk operations. We want to hear from you if you have a friendly demeanor, excellent multitasking and stress management skills, and the ability to handle emergencies efficiently. This role offers the opportunity to showcase your customer service abilities and contribute to the overall efficiency of our organization. Join us in delivering high-quality administrative support and creating a welcoming environment for our guests.
**Candidates who reside in or near Warrington / Doylestown, PA, are preferred.**
Daily Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)
- Provide basic and accurate information in person and via phone/email
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
Required Skills:
- Proven work experience as a Receptionist or Front Office Representative
- A customer-first attitude
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Proficiency in Microsoft Office Suite
- High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Benefits:
- 401(k)
- Dental Insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8-hour shift
- Monday to Friday
- Weekends as needed
As part of our commitment to maintaining a safe and professional workplace, Bucks County Orthopedic Specialists conducts background checks on all final candidates prior to employment. Employment offers are contingent upon successfully passing these screenings. The scope of the background check may include criminal records, employment history, and other relevant information as permitted by law. Bucks County Orthopedic Specialists complies with all applicable federal, state, and local regulations regarding these screenings.By applying to this position, you acknowledge and consent to these requirements.