What are the responsibilities and job description for the Front Desk Receptionist position at Bucks ENT Associates, P.C.?
Responsibilities:
This key position is responsible for all front desk duties including checking patients in/out, appointment scheduling, referral management, insurance verifications, authorizations, and payment collection.
· Warmly greet and welcome patients.
· Check patients in and out for appointments according to company policy and procedures, ensuring all required documents are accurate and complete.
· Pleasantly answer phones and/or direct patients and others to the appropriate area or person.
· Accurately register patients and create patient accounts within an Electronic Medical Records (EMR) system.
· Efficiently schedule patient appointments for both new and existing patients.
· Perform routine administrative duties in a timely manner such as preparing patient charts/documents, insurance verifications, authorizations, data entry and collection of payments.
· Complete opening/closing duties and other duties as assigned.
· Demonstrate amazing Customer Service and maintain HIPAA Compliance.
Qualifications
· High School Diploma/GED required.
· MS Office, basic office support skills (telephone, filing, data entry) and basic math skills.
· Excellent telephone etiquette, pleasant personality and amazing customer service skills.
· Verbal and written communication skills; ability to clearly communicate with others.
· Previous experience in a similar role desired but not required.
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Work Location: In person
Salary : $17 - $19