What are the responsibilities and job description for the Technical Sales Representative/Engineer position at Buckley Associates?
Classification: Non-exempt
Salary Grade: $77,000-$95,000, based on experience and skill level
Reports to: Sales Manager
Date: January 2026
For over 55 years Buckley has been providing the Northeast with top quality HVAC equipment and product solutions from the most innovative equipment manufacturers in the industry. We focus on providing our clients with outstanding customer service from knowledgeable subject matter experts.
Buckley recognizes that our success can only be achieved through teamwork and to that effect we invest heavily in our employees’ personal growth and development. We believe that every member of the team is a contributor to our overall success as a company.
Buckley continues to be a privately owned family business run by the second generation of the Buckley family. While the business has grown over the years, we continue to stay true to our founder’s core values that continue to drive us forward.
It is an exciting time at Buckley as we grow…join us!
Summary: We are looking for a Technical Sales Representative or Engineer who will play a pivotal role in our sales team's success. (“Engineer” title will be given with an Engineering degree, otherwise “Representative” title will be used). You will collaborate closely with our sales team to drive revenue growth, exceed sales targets, and ensure exceptional customer satisfaction. This position requires a technical understanding of HVAC products and systems, effectively managing your time, and excellent communication skills.
Essential Functions:
· Generate selections and customer quotes for all the products that we represent, including but not limited to RGDs, VAVs, Fans, and Mechanical Equipment
· Prepare detailed submittals
· Download drawings, specifications, schedules, and details
· Perform accurate “take-offs” electronically using Planswift
· Process stock and factory orders for customers
· Answer phone calls and email requests from clients relating to quotations, order processing, order tracking, freight claims, product availability, field service, and warranties
· Follow established sales processes and procedures at Buckley
· Maintain knowledge of HVAC fundamentals and product lines
· Maintain a working understanding of all the products on our line card by consistently participating in factory and Buckley technical training offerings
· Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources
-This job description isn’t meant to cover every single responsibility of the role. The position may also take on other tasks and follow additional instructions as assigned by the Sales Manager.
Competencies:
· Demonstrate ability to multitask
· Effective organizational skills with attention to detail
· General understanding and knowledge of selling principles
· Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
· Energetic and effective salesperson with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment
· Perform quality work and meet deadlines without direct supervision
· Interact professionally with other employees, customers, and suppliers
· Work effectively as a team member
· Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Position Type/Expected Hours of Work:
- Full time
- Monday- Friday 8:00 am-5:00 pm, in the Milford, CT. office
Required Education and Experience:
· A degree in engineering is preferred but not required. Five or more years of relevant experience may suffice in lieu of a degree.
· Working knowledge of Microsoft Office including Excel, Word, and Outlook
Buckley Associates is an Equal Opportunity Employer offering a generous package of benefits including Medical, Dental, Vision and Life insurance, 401K with match, Profit Sharing and Paid Time Off. Apply today!
Salary : $77,000 - $95,000