Branch Manager Canton

Never worked for a Credit Union before?? No problem….If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you!

As a Branch Manager, you’ll play an important role here at Buckeye, and serve as a valued liaison between members and our credit union. You will manage your branch based on the three key drivers: Sales, Coaching, and Team Management. Strategize and develop employee engagement and member engagement to build the best financial institution in your community. We at Buckeye promote a caring, enjoyable work environment designed to support you. Who says work can’t be fun?

What You’ll Do

• Promotes and strives to create a world class experience for member
• Maintain a highly motivated, well-trained staff, maintaining effective employee relations
• Evaluate and strategize around the P&L for the branch
• Execute policies and procedures for the branch. Ensure that the branch is in compliance with federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies
• Evaluate the job performance of branch office staff to ensure quality of work and service to members, recommend salary increases
• Monitor branch activity, including number of transactions, volume, teller errors, loan volume, cross sell, and new accounts
• Monitor key products and sales within branch to ensure profitable and sound business practices and a high quality of service for members
• Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis, ensure staff receives ongoing training on security, safety, and robbery procedures
• Ensure that staff receives and completes on-going training and development
• Schedule adequate staff to ensure efficient branch operation
• Gather background information on loan applicants by interviewing loan applicants and obtaining credit bureau reports. Verify debts and income, and determine collateral needs and payment plans for members applying for loans. Determine approval or provide solutions to find a way to enhance a member’s credit. Complete loan documents and disburse loans when approved
• Monitor branch operations to ensure a consistent, professional approach
• Assist staff or members in solving complex account problems
• Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities for cross-selling products
• All other duties as assigned
  
  

What You’ll Need

• High school diploma/GED required
• 3-5 years of financial institution experience required
• Excellent customer service skills
• Excellent oral and written communication
• Excellent problem-solving skills
  
  

Core Values of Buckeye State Credit Union

• Connect-We pull together; we relate; we energize
• Simplify-We reduce friction; we make it easy
• Adapt-We innovate; we are resilient
  
  

Pay Range $54,000-$70,000 quarterly uncapped sales incentive

The Perks

• Culture - Awarded as one of Northeast Ohio’s top places to work 6 years running in 2019-2025. We offer inclusive, engaging work experience where you can be unapologetically you. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
• Buckeye is…
• Scrappy-We are tenacious, focused, resilient. We’re a credit union on a mission
• Quirky-We are decidedly different. How we do banking is different than others
• Cheerful-We know your name; we’re happy to see our members. We’re friendly and approachable
• Personable-We treat our members like neighbors, not account numbers. Always offering a friendly face, not a robot voice.
• Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!
• Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, referrals, and uncapped incentive pay based on production, and Branch Production incentives.