Direct Care Supervisor

Do you enjoy helping a team succeed while making a real difference in the lives of older adults?

Are you someone who thrives in a calm, collaborative, and supportive environment where you can guide, coach, and coordinate others?

If so, you may be the perfect fit for our One Senior Care family of businesses — including LIFE-NWPA, Mountain View PACE, and Buckeye PACE.

Job Summary:

Supervises and coordinates all in-center and home care Personal Care Aides (PCA) to ensure participant care activities are aligned with their plan of care.

Schedule:

First shift, full-time hours. Specific work hours will be established in consultation with your supervisor.

Benefits:

• 9 Paid Holidays
• PTO starting at 3 weeks 1 day per year (accrued from date of hire for full-time employees)
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement and Paid Training Opportunities
• Retirement Plan with company annual match
• Mileage Reimbursement at annual IRS rate as applicable

Duties/Responsibilities:

• Ensures center and home care PCA operations and environment are within audit standards, including completion of all required logs.
• Supervision of in-center and home care PCAs.
• Will attend and participate in all IDT Meetings.
• Responsible for the master schedule, center, and home care PCA schedules.
• Responsible for ensuring Participants care planned interventions are being completed as pertained to their scope of care.
• Ensures that participants are receiving appropriate supplies per their needs by being involved in the coordination of the delivery of supplies with appropriate departments.
• Ordering appropriate durable medical equipment and completing authorizations as needed.
• Complete necessary documentation and encounters in the EMR in a timely manner.
• Review documentation and encounters in the EMR in a timely manner.
• Responsible for completion of audits, including but not limited to home care PCA documentation
• Responsible for completing initial and annual competencies for the Direct Care Aide Scheduler, all in-center and home care PCAs.
• Responsible for reviewing, verifying, and approving electronic timesheets for the Direct Care Aide Scheduler and all PCA payroll, mileage, and expense reimbursements.
• Completes all initial, six months and significant change assessments in the home to assess for participants resources, safety, functionality and living environment.
• Assist with developing a plan of care based on the in center or home care need and which incorporates the plans of other disciplines and continuing care needs; includes the participant/family in developing or revising the plan of care; makes referrals to multidisciplinary support services.
• Participate in, and complete on-going training as directed.
• Monthly supervisory visits with PCAs.
• Participate in on-going Quality Initiative training as directed.
• Other duties as assigned.

Supervisory Responsibilities:

• 8 direct reports depending on census

Everyone’s journey is unique. Even if you haven’t done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we’ll help you grow and succeed.

What Makes You a Great Fit:

• Calm, versatile, and dependable in changing situations
• Skilled at connecting with others, coaching, and mentoring staff
• Able to balance competing priorities and mediate conflicts effectively
• Collaborative, supportive, and team-oriented
• Organized and able to follow through on tasks with attention to detail
• CPR and First Aid Certification (or willingness to obtain after hire — we’ll provide the training!)
• Valid driver’s license

Education and Experience:

• Bachelor's degree
• 5 years' experience in:
• Supervision, scheduling, Pacelogic, and Prime Suite
• Microsoft Office (intermediate to advanced)

Requirements:

• Requires valid State driver’s license with a clean driving record.

• Successful completion of background check, physical, drug screening, TB Screening

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to lift, push, pull, and move a minimum of 25 pounds.
• Must be able to assist with the evacuation of Participants.

Join Us!

At One Senior Care, you’ll be part of a compassionate team that makes a tangible difference in seniors’ lives — working together to keep participants safe, healthy, connected, and at home.

One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.