What are the responsibilities and job description for the Logistic Drayage Mgmt. Staff_ Domestic Part position at BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Job Description
Responsibilities:
- Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)
- Manage relationships with selected drayage carriers and make urgent communication in case of emergency
- Search plan B drayage carriers in case of lack of capacities
- Share with daily container delivery schedules with drayage carriers
- Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
- Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
- In case to use pre-pull yard, find the best solutions in time
- Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
- Checking the delivery status and share with customers
- Document corrective actions and improvement plans properly, and verify plan's effectiveness.
- Perform ad-hoc reporting, as required.
- Perform other job related duties as required
Requirements/Qualifications:
- Bachelor's degree required
- Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
- Excellent project and people management skills
- Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
- Ability to manage within goals by considering in time, budget and business objectives
- Analytical/focused/data-driven coupled with creative problem solving
- Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
- Advanced proficiency in MS Office Suite and other applications
- Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
- Ability to travel up to 20% in domestic and international