Lieutenant- Armed Protective Security Officers - (Incumbents Only)

Position Summary

Job Skills / Requirements

The Lieutenant is a mid-level leadership role responsible for supervising day-to-day operations, ensuring compliance with client requirements, and supporting Captains and Majors in managing Protective Security Officers (PSOs). The Lieutenant provides direct oversight of assigned shifts, enforces security standards, and serves as a key liaison between frontline staff and upper management.

Essential Duties And Responsibilities

• Supervise and direct the activities of Security Officers during assigned shifts to ensure contract compliance and adherence to BTI Security policies.
• Conduct routine inspections of posts, officer performance, and uniform compliance.
• Prepare and submit daily activity reports, incident reports, and shift summaries to Captains and Majors.
• Assist with scheduling, post assignments, and coverage of call-outs to maintain full operational staffing.
• Respond to incidents, emergencies, or client concerns, ensuring timely escalation to senior leadership when necessary.
• Train, coach, and mentor newly assigned officers; provide corrective action guidance when needed.
• Maintain knowledge of site-specific post orders, clearance requirements, and client expectations.
• Act as on-site point of contact for clients during assigned shifts, ensuring professional communication and issue resolution.
• Support Captains and Majors in developing and implementing operational improvements and morale-building initiatives.
• Perform administrative duties such as reviewing timekeeping records, tracking equipment, and ensuring proper documentation.
  
  

Minimum Requirements

• Must be at least 21 years of age
• Be a United States citizen; or a Lawful Permanent Resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces (Army, Air Force, Navy, Marines, Coast Guard)
• Been issued a Social Security Card by the Social Security Administration, which bears the individuals name and social security number
• A minimum of two (2) years of experience security (armed) experience or one (1) year of law enforcement experience in a full-duty status with a full-service police department in a municipality, state, or federal law enforcement department within the US.
• A minimum of two (2) years as a member of any US Armed Forces with an honorable discharge
• Shall fluently speak, read, comprehend English, and be able to compose written reports in English
• Must be able to qualify with a revolver or semi-automatic
• Strong relevant knowledge of the security industry
• Excellent written and verbal communication skills
• Must have a customer service-driven mindset
• Ability to communicate effectively and present information to all levels of internal and external customers
• Prior supervisory experience in security, law enforcement, or military preferred.
• Ability to manage personnel in a fast-paced, compliance-driven environment.
• Strong communication, leadership, and conflict-resolution skills.
• Familiarity with BTI Security’s operational standards, clearance requirements, and reporting systems.
  
  

Physical Demands

• Lieutenants shall be physically able to perform tasks in performance of assigned duties
• Frequent and prolonged walking, standing, sitting, and stooping up to 12hours pr day, either indoors or outdoors
• Frequent contact with the public, law enforcement, and dispatch center, requiring an ability to speak clearly and distinctly and remain calm in stressful situations
• Ability to remain on post up to four (4) consecutive hours without sitting, eating or receiving a break
• Ability to remain alert for up to 12hours, with ability to mentally and physically react quickly to a variety of unexpected and dangerous situations
• Ability to subdue violent or potentially violent or disturbed individuals, or intervene in a crisis
• Occasional running, sprinting, lifting heavy weights, moving heavy object, climbing stairs
  
  

BTI Security is committed to a policy of equal employment opportunity and does not unlawfully discriminate against employees or applicants for employment. This policy applies to all aspects of the employment relationship, including hiring, placement, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, social and recreational programs, and all other terms, conditions, and privileges of employment.

Education Requirements (All)

High School Diploma/GED

Certification Requirements (All)

CPR/American Red Cross Certification

National Weapons Detection Training Program

DHS Letter of Suitability

NWDTP Training

O.C. aerosol spray

Handcuffing Tactics and Instruction

MEB Expandable Baton

Firearms Qualification

Initials Weapon Training

FPS Orientation Certificate

Basic Training Exhibits 72/64 hours

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This job reports to the Operations Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift.

Number of Openings for this position: 1

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