Operational Support Specialist - Scheduler

Job Description

• Acting as the bio/pharmaceutical client liaison within the laboratory by communicating client's requirements to the technical staff by maintaining project-related documentation.
• Communicating desired turnaround times, and managing information flow
• Facilitating and organizing client audits, visits, and conference calls; monitoring ongoing projects and providing status updates as needed
• Auditing client sample paperwork and resolving discrepancies
• Overseeing the general administration of bio/pharmaceutical projects (issuing quotations, answering billing and reporting questions, and scheduling sample pickups)
  
  

Qualifications

• High school diploma or equivalent. Bachelor's degree in science or business preferred
• Excellent oral and written communication skills (including ability to ask appropriate question to attain necessary information to keep projects moving forward);
• Attention to detail in writing, proofreading, and communications; Dedication to quality processes; demonstrate excellent customer service practices;
  
  

Additional Information

Position is full-time, first shift position Monday - Friday, 8:00am - 5:00pm.

Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
  
  

**Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.**