Summer Bike Patrol

Position Title: Bike/Summer Mountain Patroller

Reports To: Director of Patrol

Employment Status: Summer FT/PT         

Job Summary:

Patrol is responsible for performing guest service functions such as accident handling, administering first aid, trail maintenance, signage, promoting and creating a safe environment for guests and employees, duty station responsibilities, event medical staff, equipment maintenance, search and rescue support, trail checks/mountain sweeps, lift evacuation, and weather closures. Each task requires a high level of decision-making. 

Essential Duties and Responsibilities:

• Assist on the mountain with directions, guidance, and general guest services 
• Assisting injured guests on the mountain and administering first aid (at the level certified)
• Requesting a higher level of medical care if appropriate
• Transporting injured guests off the mountain using a wheeled litter, UTV, on foot, and/or supporting air ambulance operations
• Transporting injured guest via resort ambulance to the emergency room
• Performing daily trail checks and performing sweeps at the end of the day to ensure that all guests are safely off the mountain
• Installing and maintaining trail markings and safety signage 
• Trail maintenance including marking and mitigating hazards to the public
• Transporting and setting up mountain safety equipment
• Transporting supplies and equipment to areas of need
• Driving company vehicles including trucks or UTV’s to various areas of the mountain, as needed, if approved
• Chairlift evacuation
• Coordinate Helicopter LZ if certified
• Perform as mountain radio dispatch
• Event medical staff
• Work as a team to assist other summer departments as needed
• Promoting employee and guest safety through education and enforcement of safety and Resort Policies
• Ability to follow patrol policies 
• Ability to reason and deal with emergency situations performing under high stress

Job Qualifications:

• Current Emergency Medical Technician (EMT), Outdoor Emergency Care (OEC) Certification, Wilderness First Responder
• Must be capable of riding, hiking or a combination of hiking/bike all types of terrain in all weather conditions 
• Must be able to work in inclement weather in a high alpine environment
• Must be able to lift and carry heavy loads over long distances on uneven natural terrain
• Must use manual dexterity to operate equipment
• Must have sight, speech and hearing abilities sufficient to learn skills, follow and provide directions
• Must be at least 18 years of age by June 15, 2026
• Must have a valid US driver's license.
• Must possess basic computer skills/knowledge
• Must possess, at minimum, high school graduate level written communication skills
• Must have excellent guest service skills
• Must work well with a team
• Must be willing to follow medical protocols established by Medical Director
• Ability to prioritize level of response, care, and resources for the best patient outcome
• Must be able to document patient care utilizing SOAP notes or similarly accepted form of documentation

Other Requirements:

• Ability to drive and pass insurance driving history inquiry
• Ability to pass a background check

Physical Requirements:                   

• Must be able to lift and carry heavy loads over long distances on uneven natural terrain
• Must use manual dexterity to operate equipment
• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions