What are the responsibilities and job description for the Lead Server position at BRUNDAGE MOUNTAIN RESORT LLC?
Job Summary:
Seeking individual with a can-do-attitude ready to join the F&B management team with high energy and a positive work ethic. Applicants should have excellent customer service skills, ability to provide solid leadership during slow and peak service and quick problem-solving skills.
Essential Duties and Responsibilities:
- Supervise all assigned outlet ensuring excellent service standards are met within work areas
- Works closely with staff on food quality control and maintaining the smooth and sanitary operation of outlet
- Scheduling of staff and monitor assigned staff labor
- Have a clear knowledge of all duties and responsibilities of outlet with the ability to perform each position with clarity and accuracy, and offer support where needed
- Understand the function and operation of outlet equipment with the ability to operate, problem-solve and/or fix when needed
- Ensure a positive work environment with supportive and encouraging managing techniques
- Must demonstrate proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff along with the ability to effectively mentor key leadership positions
- Maintain open lines of communication with F&B Director, management team and staff to ensure operational needs are met and policies are enforced
- Effectively communicates with all levels of employees, guests, and all other outside contacts
Job Qualifications:
- Minimum of three years’ experience in managing role within the F&B industry
- Knowledge of all applicable county, state, and federal laws regarding food and beverage handling practices, including applicable state liquor laws
Other Requirements:
- Ski industry experience preferred
- Must be able to work a flexible schedule including weekends & holidays