What are the responsibilities and job description for the Sales Manager position at Broylman Memorial Group?
Benefits
Job Description
We are seeking a motivated, compassionate, and results-driven Sales Manager to oversee cemetery sales operations, lead a small team, and ensure outstanding service to the families we serve. This supervisory role includes managing the sales process, coaching team members, and supervising grounds crew and office staff.
Key Responsibilities
Apply today!
Broylman Memorial Group is committed to a merit-based environment where your ability to perform the job is what matters most. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Broylman Memorial Group is a growing provider in the cemetery and funeral Industry. Our experienced leadership team of proven cemetery and funeral professionals brings a unique vision and a fresh approach to serving families in our communities. Staying true to our values is what keeps Legacy Memorial Group focused on your legacy.
- Term Life Insurance
- Whole Life Insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Cancer Insurance
- Accident Insurance
- Company paid life insurance
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Description
We are seeking a motivated, compassionate, and results-driven Sales Manager to oversee cemetery sales operations, lead a small team, and ensure outstanding service to the families we serve. This supervisory role includes managing the sales process, coaching team members, and supervising grounds crew and office staff.
Key Responsibilities
- Lead sales of cemetery plots, merchandise, and services (pre-need and at-need)
- Meet and exceed monthly and annual sales goals and bonus targets
- Educate families on the value of pre-planning cemetery arrangements to ensure informed decision making
- Manage the complete sales cycle, from prospecting to closing, while maintaining accurate sales records
- Ensure pricing integrity ad adherence to all company policies and regulatory guidelines.
- Supervise and mentor team members
- Provide compassionate customer support to families
- Manage budgets, scheduling, and overtime approvals
- Ensure compliance with policies and regulatory guidelines
- Build and maintain long-term relationships with families, funeral homes, and community organizations.
- Address customer concerns or complaints in a professional and compassionate manner.
- Monitor and manage operational expenses of your location
- Maintain accurate sales records, contracts, and customer agreements in compliance with company policies; retain client information in confidence and preserve privacy of sensitive client financial account information
- Regularly assess sales trends and develop strategies to enhance revenue and operational efficiency
- Sales experience in a quota-based environment
- Strong leadership and mentoring abilities
- Excellent customer service and emotional intelligence skills
- Excellent communication, problem-solving, critical thinking, and time management skills
- Ability to work with grieving families in a compassionate, empathetic, and professional manner
- Proficiency with: email, texting, CRM tools, cloud storage, contracts, and sales reporting is a must
- Proficiency with Google Workspace and/or Microsoft Office programs is a must.
- Valid driver’s license and reliable transportation
- Experience in cemetery, funeral, or pre-need sales
- Experience managing a sales team
- Experience in operations management (Cemetery of funeral operations a plus)
- Company paid life insurance
- Medical insurance
- Vision and Dental insurance
- Hospital indemnity insurance
- Critical illness insurance
- 401(k) with company match
- Performance bonuses
- PTO
- And More!
Apply today!
Broylman Memorial Group is committed to a merit-based environment where your ability to perform the job is what matters most. We do not discriminate based on race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
About Us
Broylman Memorial Group is a growing provider in the cemetery and funeral Industry. Our experienced leadership team of proven cemetery and funeral professionals brings a unique vision and a fresh approach to serving families in our communities. Staying true to our values is what keeps Legacy Memorial Group focused on your legacy.