What are the responsibilities and job description for the Medical Supply Coordinator position at Browning's Pharmacy & Health Care?
Medical Supply Coordinator
Join a team where your dedication makes a real impact on the lives of patients every day. We're seeking a proactive, detail-oriented individual with a passion for healthcare and a commitment to excellence in customer service.
We offer:
- Benefits
- Health, Vision, Dental, Disability Insurance, Life Insurance, 401k, Aflac
- On-the-job training
- A supportive team environment
If you’re hardworking, customer-focused, and ready to make an impact- we’d love to hear from you!
This is an on-site, full-time position (8am-5pm) at our Melbourne location
141 E. Hibiscus Blvd Melbourne, FL 32901
· MUST PASS DRUG TEST INCLUDING CANNABIS- this is a drug-free workplace
· LEVEL 2 BACKGROUND SCREENING CLEARANCE REQUIRED BEFORE HIRE
· Candidates must not have any felony convictions to be eligible for employment
Pay Rate starts at 18-19/HR
Annual salary increases based on performance and company benchmarks, supporting long-term career and income growth
Responsibilities
1. Serve as a vital liaison between patients, providers, and healthcare professionals, ensuring smooth and compassionate communication at every step
2. Report directly to the CPAP Supervisor and maintain open, effective communication with both customers and team members
3. Manage the intake process, verify complete documentation, and support billing procedures for accurate, timely service delivery
4. Handle telephone orders for CPAP equipment, supplies, and enteral services with efficiency and professionalism
5. Prepare and organize monthly and new setup orders to keep operations running seamlessly
6. Communicate daily with delivery drivers to confirm the completion of on-call requests
7. Collaborate with the billing department to resolve any outstanding issues quickly and accurately
8. Support sales and other internal teams by providing respiratory expertise and insight
9. Maintain compliance with all regulatory guidelines and accreditation standards
10. Educate patients and providers on equipment use and care
11. Be responsible for accurate documentation of all communication within Brightree
12. Take ownership of fiscal responsibility for all delivery tickets
13. Maintain up to date knowledge of all related medical and insurance information
14. Other duties as assigned which may include uncompensated attendance at functions during non-business hours
Qualifications
· High school diploma
· Medical background preferred
· Prior experience with insurance preferred
· Must be computer literate
· Must maintain a current, valid Florida driver’s license
· Knowledge of funding resources as it relates to your department, such as, Medicare, Medicaid, Private Insurance, V.A.
· Ability to sit/stand for long periods of time
· Must have tb QuantiFERON test or chest x-ray
· Must be able to obtain and keep a level 2 background screening clearance
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $19