What are the responsibilities and job description for the Collections Assistant position at Brown & Riding?
Position Summary:
Responsible for helping manage the company's Collection activities from business partners. This includes communications with internal and external parties on overdue balances and maintaining accurate records of all Collections activities, including notes on status of payments, importing correspondence in appropriate files and assisting the team as needed.
Essential Functions:
- Follow up on payments for overdue invoices, correspond with internal and external business partners on status and proof of payments
- Manage email correspondence filing in appropriate policy files
- Handle incoming client calls related to collections or past due invoices
- Review insurance company statements to identify accounts that require collections
- Assist with accounts payable (A/P) and accounts receivable (A/R) postings as needed
- Support Collections Team as needed
Other Responsibilities:
- Perform other work-related duties as assigned
- Work closely with Senior Accountant, Controller and Chief Financial Officer in identifying other projects where skills, experience, and knowledge can be utilized
Education, Experience and Skills Required:
- 1-2 years of experience in collections (preferred).
- Excellent organizational, follow-up, communication, and interpersonal skills.
- Effective verbal and written communication skills.
- Strong listening skills with a collaborative, team-oriented mindset.
- Proficient in Microsoft Word, Excel, and other relevant software at an intermediate level.
Work Environment
- Physical activities of job are within the normal expectations of an office environment where the amount of standing, walking, sitting, reaching, and other movements are within the control of the incumbent.
- Vision requirements are in the normal range, correctable with glasses or contacts, where color vision, peripheral vision, depth perception have no significant impact on job performance.
- Working environment is generally within the confines of an office where normal climate conditions support effective job performance. Some daily travel may include limited time spent outside in the elements as part of the normal commute.
- Risk of exposure to hazardous materials, electrical shock, explosives, radiation, vibration or airborne particles are at the extreme minimum. Protective clothing is usually not necessary to effective job performance or safety.
Important Note: This job description is intended to convey information essential to understanding the scope of the Collections Assistant role at Brown & Riding. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary to meet business needs.
