What are the responsibilities and job description for the Receptionist / Administrative Support position at Brown Insurance Services Inc.?
Join Brown Insurance Services
Receptionist / Administrative Support
Are you outgoing, organized, and passionate about helping others? Do you thrive in a fast-paced environment where no two days are the same? If you’re ready to be the welcoming face of our agency and provide vital support to our growing team, this role is for you. Apply now and start your career with a respected, family-owned insurance agency.
Responsibilities:
Receptionist / Administrative Support
Are you outgoing, organized, and passionate about helping others? Do you thrive in a fast-paced environment where no two days are the same? If you’re ready to be the welcoming face of our agency and provide vital support to our growing team, this role is for you. Apply now and start your career with a respected, family-owned insurance agency.
Responsibilities:
- Answer multi-line phones promptly and route calls to the appropriate team members.
- Greet clients, visitors, and vendors with professionalism and warmth.
- Process incoming/outgoing mail, scanning, and distribution.
- Enter documents into the agency management system with accuracy.
- Process customer payments online and prepare lender documentation as needed.
- Maintain reception area and conference rooms for professional appearance.
- Order office supplies and manage deliveries.
- Support the team and management with administrative tasks as needed.
- This position is in office, Monday - Friday; 8:30 AM - 5 PM.
- High school diploma or equivalent.
- Strong organizational skills and ability to multitask.
- Professional and upbeat communication style with all client interactions.
- Proficient with Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
- Detail-oriented with the ability to work in a fast-paced, high-interruption environment.
- Previous insurance experience a plus, but not required.
- Competitive pay based on experience.
- PTO (after 90 days).
- Health insurance – employer pays majority for primary insured (after 90 days).
- Dental, Vision, Aflac available (employee cost).
- 401k with employer match (after 12 months).
- Professional growth and career advancement opportunities.
- Team-building events and a supportive, family-oriented culture.