What are the responsibilities and job description for the Mortuary Transfer Care Specialist position at Brown Funeral Home?
As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner’s offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be able to safely lift, push, and pull between 100-150 lbs independently and up to 250-300 lbs with assistance and have a valid state-issued driver’s license. We will provide all the training and guidance you need to excel in this line of work.
What You Will Do:
- Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
- Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
- Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
- Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
- Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed.
What We Require:
- Valid state-issued driver’s license.
- Ability to lift 100-150 lbs independently and more with assistance.
- Composure and compassion
- Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
- Ability to establish and maintain effective internal and external work processes
- Professional appearance: As a representative of our firm during sensitive moments, specialists are expected to maintain a high level of personal grooming. This includes clean-pressed attire, neat hair/facial hair, and a conservative overall appearance consistent with funeral service professional standards.
Schedule and Commitment:
- This is an on-call position with no guaranteed minimum hours. The specialist will operate on an "as-needed" basis, responding to calls for service with short notice during assigned windows (e.g., overnight or weekend shifts). Work volume is strictly dependent on the needs of the funeral home and the community.
Job Types: Full-time, Part-time
Benefits:
- Flexible schedule
- Professional development assistance
People with a criminal record are encouraged to apply
Work Location: In person