ADRC - Grounded Cafe Specialist

JOB SUMMARY

Supports the operations of the Grounded Café and Grounded On the Go food truck. Including an integrated congregate dining site, and mobile café. Participates in the development, implementation, marketing and ongoing growth and success of the café model.

MAJOR RESPONSIBILITIES: 

Supports the operations of Grounded Café or food truck in various community locations. 

Greets customers, explains the products and programs offered at Grounded Café, Gathering Grounds and Grounded On the Go programs. 

Is an ambassador of ADRC programs and café products and assists with outreach and promotion.

Provides safe, high-quality food service by following Serving Safe Food guidelines and Health Department License requirements. 

Supports Grounded Café operations including food preparation and serving, cleaning and cash handling when needed.

Supports food truck operations including loading and unloading the vehicle, food preparation and serving, cleaning, cash handling, and operating the vehicle (van/trailer combo), when needed. 

Assists with maintaining high standards of quality, food safety, and hygiene.

Maintains safety, sanitation, care and order of work areas and equipment, including storage areas, coolers and freezers. 

Communicates repair and maintenance need the ADRC Facilities Manager and Café Supervisor and Community Dining Manager. 

Orients and supports volunteers to assist in café or food truck events and daily operations.

Follows ADRC finance and cash handling policies. 

Assists with opening and closing cash drawers at the end of shifts to ensure that amounts are correct. 

Participates in the planning and goal-setting efforts of Grounded and ADRC.

Participate as a team player to further agency goals.

Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan.

MINIMUM QUALIFICATIONS PREFERRED:

Education and Experience:

High school diploma or equivalent.

Previous experience in a restaurant environment including knowledge of safe and effective food handling processes, inventory, cash handling and customer service practices. 

Experience working with older adults, adults with disabilities and volunteers, or any combination is preferred. 

Licenses and Certifications:

CPR/AED Certification, ServSafe Food Handling Certification. 

        *Willing to provide opportunities to obtain certifications within the first year of employment. 

Valid State of Wisconsin driver’s license and a satisfactory motor vehicle record.

Knowledge, Skills and Abilities:

Knowledge of safe food handling practices.

Knowledge of hygiene and sanitary regulations governing the handling, preparation and serving of food. 

Knowledge of safety hazards while working with kitchen equipment and chemicals in the work environment. 

Knowledge of standard measures. 

Knowledge of MSOffice Computer Program office suite.

Ability to have a flexible schedule to include evenings and weekends.

Ability to operate a cash register, point of sale equipment and other concession devices. 

Ability to operate a motor vehicle (van/trailer combo), when needed.

Ability to work under pressure while maintaining high customer service and food/product quality.

Ability to understand and practice the confidential nature of the position.

Ability to monitor volunteer staff.

Ability to achieve high levels of customer service.

Ability to communicate effectively, both orally and in writing.

Ability to establish and maintain effective relationships with staff, customers, volunteers and the public.

Ability to make decisions in accordance with recognized policies and procedures.

Ability to relate to the customers and act as an advocate.

PHYSICAL DEMANDS:

Lifting 40 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

Extended periods of standing and walking. 

Intermittent sitting and driving.

Using hand(s) for single grasping, fine manipulation, pushing and pulling, and operating controls.

Frequent bending, twisting, squatting, climbing, reaching and grappling.

Communicating orally in a clear manner.

Distinguishing sounds at various frequencies and volumes.

Distinguishing people, objects or injuries at varied distances under a variety of light conditions.