What are the responsibilities and job description for the Title Clerk position at Broward Tag and Title?
New Hire / Trainee Employee
All new hire / trainee employees are subject to a 3 month training term. During this 3 month training term the new hire /trainee employee will be checked for quality and performance on a bi weekly basis. If at any time during this 3 month term it is determined that the new hire / trainee employee does not meet the minimum standards, the new hire / trainee employee will be terminated.
Tasks and Duties for New Hire Employees:
· (Month 1) Become proficient in registration renewals, standard transaction processing procedures and requirements. Learn how to handle customer relations and communication, answering phones, transferring calls, and placing calls on hold. Learn and understand all of the DHSMV forms used in Broward Tag and Title.
· (Month 2) Become proficient in standard Florida title transfers and understand the process and procedures.
· (Month 2) Become proficient in out of state title transfers and understand the process and procedures.
· (Month 3) Learn and become familiar with Florida standard terminology and boiler plate information used both in Broward Tag and Title and throughout the industry.
· (Month 3) Learn and become familiar with Florida laws and requirements for all transaction types and services offered at Broward Tag and Title.
New Hire Employees are required to attend all scheduled work days within the 3 month training term. If a new hire employee completes the 3 month training term and is deemed to qualify for the position of Title Clerk, they are promoted to the position of Title Clerk P3.
All Employees are paid quarterly bonuses. All employees receive paid time off.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $17